Holiday Inn Express & Suites Charleston NW - Cross Lanes

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Holiday Inn Express & Suites Charleston NW - Cross Lanes

Name: Holiday Inn Express & Suites Charleston NW - Cross Lanes
Address: 410 New Goff Mountain Rd, Cross Lanes, West Virginia 25313, United States, 410 New Goff Mountain Rd, Cross Lanes, 25313, United States
Price range: From NZD 161
Rating: 4.4

410 New Goff Mountain Rd, Cross Lanes, West Virginia 25313, United States

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Highlights

Free parking

Delicious breakfast

Sparkling clean

Ideal location

Lots to do

Amenities

Public parkingFree

Fitness Room

24-Hour Front Desk

Wake-Up Call

Wi-Fi in Public AreasFree

Meeting Room

Multi-Function Room

Business Center

All amenities

Property Description

Welcome to the Holiday Inn Express and Suites Charleston NW, located in the heart of Cross Lanes, WV moments off of interstate 64 conveniently centered between Charleston & Huntington. We offer a perfect mix for both the business & leisure traveler. For corporate guest, we are in close proximity to the Toyota Manufacturing Plant, TransCanada Pipeline, CGI Group Inc, American Electric Power, Dow Chemical, Bayer & many other large companies. We are also a great overnight accommodation for any traveler in the health care field; Located within 10 miles from CAMC Memorial, CAMC General, Thomas Memorial Hospital, CAMC Woman’s and Children, St. Francis Hospital & other CAMC locations. Leisure travelers, look no further! The Holiday Inn is located seconds from the Mardi Gras Casino, Shawnee sports complex, and located near several must-see attractions in Charleston including the Culture Center, WV State Museum, WV Veterans Memorial, State Capitol, Clay Center and Kanawha State Forest. If you enjoy sporting events, concerts or visiting family at one of the several Universities nearby, we are a perfect hotel for you. We are located moments from West Virginia State University and near Charleston University and Marshal University. Our hotel is located near the brand-new Shawnee Sport Complex in Dunbar, West Virginia and Appalachian Power baseball stadium. For concerts we are located near 4 venues: Civic Center, Big Sandy Area, Live on Levy & Clay Center.

8.9/10

Very Good

Cleanliness8.9

Amenities8.9

Location8.9

Service8.9

All 97 reviews

Surroundings

Airport: Yeager Airport

(25.8 km)

Train: Charleston WV

(19.5 km)

Landmarks: Cross Lanes Baptist Church

(1.4 km)

Landmarks: Lowe's Garden Center

(1.5 km)

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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Standard Room, 2 Queen Beds

2 Queen bed

Free wired Internet

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Electric fan

Room Details

Check Availability

2 Queen Bed Suite

2 Queen bed

Free wired Internet

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Electric fan

Room Details

Check Availability

2 Queen bed

Free wired Internet

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Electric fan

Room Details

Check Availability

Hide Room Types

Guest Reviews

8.9/10

Very Good

97 reviews

Cleanliness8.9
Amenities8.9
Location8.9
Service8.9

Average for similar properties in Cross Lanes

Most Mentioned

Review summary

Overall Performance: Numerous users repeatedly use 'Exceptional' to describe the hotel, indicating that it has significant positive advantages in various aspects such as overall experience.

泰‍莉

May 28, 2023

中規中矩的飯店

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A‍m‍y

August 25, 2025

Not the best; not the worst The staff was great. Breakfast was wonderful. The hotel room door would stick and had to be slammed to close. Then there was a 1-2” gap, where the hallway could be seen. The shower wall’s tile had black mildew in the grout, and the grout in the tile floor was dirty with white powder in spots. The biggest concern was the stress fractures in the toilet bowl. We were afraid it was going to break while being used. I would suggest better water pressure with the shower head and raising the shower head. It’s not high enough for anyone over 5’8. A nice hand-held might be better. The beds were hard, but clean. The toom was very clean. The a/c worked wonderfully and wasn’t loud and annoying. Unfortunately, I didn’t sleep well, because everytime someone had to slam their door, which I’m assuming would stick like ours did, I would wake up. I loved the design of the lobby and table area. One last thing, the 3rd floor hallway was stiflingly humid. It was horrible, but it smelled clean. It wasn’t the best Holiday Inn I’ve been to, but it wasn’t the worst either. I’d stay here again in a pinch.

S‍u‍e

July 17, 2025

Our room was fine - glad for a fridge and microwave, clean, and the beds were fairly comfortable. We enjoyed the drinks station and the breakfast was above average. The motel was surrounded by industry.

N‍a‍k‍e‍i‍s‍h‍a

July 11, 2025

The staff were friendly and very helpful. Their attitude went a long way in making us feel comfortable

S‍a‍n‍d‍r‍a

July 8, 2025

From check in to check out, the staff were great! Quiet, we had the pool all to ourselves, extremely comfortable beds ( btw, what's the name of the mattress) and very spacous rooms. Let me not forget the amazing FREE breakfast buffet! Kept me full my entire 5 and a half hour ride home. Great job!

S‍h‍a‍n‍n‍o‍n

June 9, 2025

Our room had tons of mold along the tub, shattered bathroom mirror, dust that I could write my name in and the air conditioner was broken.

J‍o‍s‍e‍p‍h

July 8, 2025

Was perfect. Was just passing through and need some good sleep before getting back on the road

K‍e‍l‍s‍e‍y

June 3, 2025

The interior of the property was good. The bathrooms need more towel racks since you only do housekeeping every 2 days. The sinks are too high for short individuals or children. The staff was great, friendly and helpful. The hallway noise was loud. Need a way for the doors to close softly. Also, voices carried through the walls of the rooms next door.

Services & Amenities

Property Policies

Check-in and Check-out Times

Check-in: after 15:00

Check-out: Before 11:00

Front desk hours: 24/7

Child policies

Children of all ages are welcome at this property.

Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds

For all room types, extra beds cannot be added. Cot policies vary according to room type. Please refer to the relevant room type policy.

Breakfast

StyleBuffet

Opening hours[Mon - Sun] 06:00-10:00 Open

Age	Fee
Adult	Free

Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy

DepositDeposit required

Deposit Collection MethodsA fixed amount of US$250.00 (approx. NZD 435.79) is charged.

Deposit Payment MethodsThis property accepts credit cards

Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.

Pets

Pets are not allowed

Age Requirements

The main guest checking in must be at least 21 years old

Paying at the hotel

Property Description

Opened: 2013
Number of Rooms: 100

Phone:+1-304-7695818

Email:davidwiss.holidayinnexpress@gmail.com

Frequently Asked Questions

What are the check-in and check-out times at Holiday Inn Express & Suites Charleston NW - Cross Lanes?

Check-in at Holiday Inn Express & Suites Charleston NW - Cross Lanes is from 15:00 and check-out is by 11:00.

Does Holiday Inn Express & Suites Charleston NW - Cross Lanes have a swimming pool?

Yes, Holiday Inn Express & Suites Charleston NW - Cross Lanes has a pool.

Are pets allowed at Holiday Inn Express & Suites Charleston NW - Cross Lanes?

No, pets are not allowed at Holiday Inn Express & Suites Charleston NW - Cross Lanes.

How much does it cost to stay at Holiday Inn Express & Suites Charleston NW - Cross Lanes?

Prices at Holiday Inn Express & Suites Charleston NW - Cross Lanes may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.

Which airport is closest to Holiday Inn Express & Suites Charleston NW - Cross Lanes?

The nearest airport is Yeager Airport, just about 20 mins from hotel by car (25.8 km) away.

What is the cancellation policy for Holiday Inn Express & Suites Charleston NW - Cross Lanes?

The cancellation policy for Holiday Inn Express & Suites Charleston NW - Cross Lanes depends on the room type and booking terms.

About This Property

Nearest Airport	Yeager Airport
Distance to Airport	25.83KM
Nearest Train Station	Charleston WV
Distance to Train Station	19.51KM
Average Price From	NZD268
Hotel Star Rating	2