Best Western Plus New England Inn Suites

This was a great experience they accommodated me very professionally thank you.

Unfortunately even after double checking the pool was open it was closed when we arrived for a broken pump or something. Very quiet hotel with great staff right on the Berlin turnpike.

Excellent everytime.

My stay here for my son's college graduation was perfect. Everyone at the hotel was kind and helpful. The breakfast has much variety, including a coffee machine with about 10 different options, including decaf lattes and decaf cappuccinos! I would certainly recommend a stay here if you are in the area.

We asked for an upstair room, but they told ask “NO”. The noise from upstair walking did not stop untill 1am and then it came back at 4am.

The hotel was absolutely nothing like any other best western ive stayed at. It was dirty with stains on th carpet broken piecesbof th air conditioner, the breakfast wasnt many options, apples bannanas yogurt, pre maid frozen omlets and frozen box sausages, i was expexting fresh pancakes the drink options was apple huicebor orange both witch tasted like the machine hasnt been cleanedor refilled in a while stale and bitter digusting, i was so disappointed because i have stayed at one in new york tht was absolutly beautiful chandeliers everywhere. The hotel had two floors with windows that people in the parking lot literally could knock on the pool was the only thing my children enjoyed we sognedout at 8 am and went straiht to a breakfast spot after paying almost 200$ i exoected a nice big breakfast as ive had at other hotels such as holiday inn and even other best westerns. Im not from C.t T. and my first time staying in a hotel there but being that i do travel alot it was the worst one ive been in, my fiancie described it as equal to motel 6 where they find all the dead bodys and have the nasty dirty rugs with the smoking sections that you have to hol your breath walking by the filthy walls. I was shocked they charged a damage fee incase i dirty anything so i imme the to took pictures of everything that was dirty upon intering the room, thin blanket. Low quality sliver of soap small overused overwashed towels, everything was just a no

Was here on an overnight for a business trip. The room did what it needed to do, connect me to wifi so I could work, and have a comfortable bed so I could sleep. It did both of those things. No frills and that was perfectly fine by me. Check in staff was kind, quick and helpful. Would stay again when in town on business.