Juliano Keller
March 23, 2025
The hotel's infrastructure is excellent, nothing to complain about. We were treated very poorly, as our reservation was for full board, but it seems that the hotel was not used to this format. The manager, Mr. Márcio, insulted my wife because of the full board situation. This is no exaggeration. We have already complained to ALL, the hotel's administrator. I suggest booking only with breakfast to avoid any problems!
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