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Lighthouse Inn
4.1/5108 Reviews

Lighthouse Inn

Crescent City|1.66km from United Methodist Church
My wife and I drove 7 hours to Crescent City to celebrate our 45th anniversary. It will be our most memorable, but not in a good way. We noticed an odor as soon as we entered the room, and upon opening the toilet found it plugged and filled with excrement. (see attached photo) I immediately returned to the front desk and calmly asked the desk clerk to move us to another room with a functioning (and not disgusting) toilet. Although there were many vacant rooms at that point, he refused. I then asked that the housekeeping staff return and unplug and clean the toilet, but he informed me that there was no one available. I find that interesting because in several reviews the management told other unhappy guests their staff is available 24/7 to help mitigate issues, and would have sent our housekeeping team to inspect a room if they had been aware of a problem. He was clearly aware of our issue and refused to address it. I then asked to speak to the manager and was told the person was unavailable. The clerk then offered me a discount to stay in a room with a gross and unusable toilet, and he wasn't joking. He then said the best he could do is to give me a plunger. I asked him to take care of it himself and he refused. At this point I was quite angry and he simply said he would refund our money and we should leave. There were no rooms available for over 80 miles and that at 3x the price which we couldn't afford, so we ended up driving another 7 hours back home. What was most infuriating was the totally dismissive attitude of the clerk from the onset. If he had even shown the slightest concern for our situation or any interest in addressing it, we could have calmly taken care of it. He could have offered to call in the cleaning staff that clearly didn't do their job, contacted the manager, called a plumber, or offered to help us himself. He did none of these. I still can't believe that you would expect a guest to unplug and use a dirty and disgusting toilet left by a previous guest. Heaven knows what diseases one might catch using it in this condition. This was truly the worst lodging experience I have endured in 50 years of travel.

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Top rated hotels in Crescent City

Searching for hotels near United Methodist Church? Compare room rates and reviews to find your ideal stay.
Oceanview Inn and Suites
4.2/5103 Reviews
The cover is not dare to move, a lot of ash, set in advance, arrived at 10 o'clock in the evening, check the name, directly check in, no guarantee and deposit. Parking is free.
Best Western Plus Northwoods Inn
3.7/599 Reviews
The hotel is a 30-minute drive from Mangrove National Park. It is a fishing port by the sea. The sea view room is very good. The dinner is served in the hotel restaurant. The seafood is recommended. It is a set meal and you can choose salad or soup. Creamy soup is very good, steak is not recommended, breakfast Western style is relatively simple, the official business will usually arrange best western personally feel that it is worth recommending, the hotel is not far from a casino, a lot of slot machines, if you are bored at night, you can spend some time, Driving 6.7 minutes
Lighthouse Inn
4.1/5108 Reviews
My wife and I drove 7 hours to Crescent City to celebrate our 45th anniversary. It will be our most memorable, but not in a good way. We noticed an odor as soon as we entered the room, and upon opening the toilet found it plugged and filled with excrement. (see attached photo) I immediately returned to the front desk and calmly asked the desk clerk to move us to another room with a functioning (and not disgusting) toilet. Although there were many vacant rooms at that point, he refused. I then asked that the housekeeping staff return and unplug and clean the toilet, but he informed me that there was no one available. I find that interesting because in several reviews the management told other unhappy guests their staff is available 24/7 to help mitigate issues, and would have sent our housekeeping team to inspect a room if they had been aware of a problem. He was clearly aware of our issue and refused to address it. I then asked to speak to the manager and was told the person was unavailable. The clerk then offered me a discount to stay in a room with a gross and unusable toilet, and he wasn't joking. He then said the best he could do is to give me a plunger. I asked him to take care of it himself and he refused. At this point I was quite angry and he simply said he would refund our money and we should leave. There were no rooms available for over 80 miles and that at 3x the price which we couldn't afford, so we ended up driving another 7 hours back home. What was most infuriating was the totally dismissive attitude of the clerk from the onset. If he had even shown the slightest concern for our situation or any interest in addressing it, we could have calmly taken care of it. He could have offered to call in the cleaning staff that clearly didn't do their job, contacted the manager, called a plumber, or offered to help us himself. He did none of these. I still can't believe that you would expect a guest to unplug and use a dirty and disgusting toilet left by a previous guest. Heaven knows what diseases one might catch using it in this condition. This was truly the worst lodging experience I have endured in 50 years of travel.
Front Street Inn
3.4/580 Reviews
We found the Front Street Inn online and booked a future stay! We checked in early and the owner assured us of a good spot (we are driving an extended cab pickup) (parking is tight) when we returned. We returned after dining out to only a few spaces open. We proceeded to park and the owner told us he had a spot for us. He had parked his private vehicle in one of the larger spots so we could park more easy! The room was immaculate with a spectacular view of the ocean! Comfy bed and natural A/C from the ocean breeze! We will return next time we visit Crescent City!
Redwood Log Cabin
3.1/558 Reviews
The proprietress is very enthusiastic and very good. When looking for a place, I feel that I am exploring, but there is no winter after arriving at the hotel. It is recommended to experience the log mahogany hotel experience.
Quality Inn & Suites Redwood Coast
3.4/588 Reviews
Very good, by the sea. The Redwood Forest Park feels a little scary.

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