Hostellerie du Pas de l'Ours "Relais et Châteaux"
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Crans-Montana
Hostellerie du Pas de l'Ours "Relais et Châteaux"
No.2 of Cultural Hotels in Canton of Valais
Rue du Pas-de-l'Ours 41, Crans-Montana, Canton of Valais 3963, Switzerland
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You'll be centrally located in Lens with a stay at Hostellerie du Pas de L'Ours Relais et Chateaux, within a 15-minute walk of Rue du Prado and Golf Club Crans-sur-Sierre. This family-friendly hotel is 20.5 mi (33 km) from Leukerbad-Therme and 20.8 mi (33.4 km) from Alpentherme Thermal Baths.Show More
We Price Match
4.7/5Amazing·Cleanliness: 4.7
All 41 Reviews
Amenities
Golf CourseSunbathing AreaIndoor swimming poolOutdoor swimming poolSkiingHorse RidingHikingCasinoSaunaSpa
All Amenities
Surroundings
Airport: Sion Airport
(30.7 km)
Train: Gare Cff Sion Station
(20.4 km)
Landmarks: Centre sportif le Régent
(230m)
Map
Rooms
Guest Reviews
Services & Amenities
Policies
9
Suite Des Ours
Bedroom 1:1 Double bed ● Bedroom 2:1 Double bed ● Bedroom 3:1 Double bed
Free Wi-Fi
Non-smoking
Minibar
TV
Daily housekeeping
Blackout curtains
Check Availability
5
Suite Polaire-4 Persons
2 Double bed
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Private toilet
Conditioner
Check Availability
3
Suite Polaire-2 Persons
1 Double bed
Free Wi-Fi
Non-smoking
Minibar
TV
Daily housekeeping
Blackout curtains
Check Availability
7
Chalet Suite
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Minibar
TV
Daily housekeeping
Blackout curtains
Check Availability
12
Loft Suite
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Private toilet
Conditioner
Check Availability
4
Family Suite
1 Double bed and 1 Queen bed
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Private toilet
Conditioner
Check Availability
8
Junior Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Private toilet
Conditioner
Check Availability
4
Classic Double Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Private toilet
Conditioner
Check Availability
5
Open Suite
1 Queen bed
Free Wi-Fi
Non-smoking
Minibar
TV
Daily housekeeping
Blackout curtains
Check Availability
Hide Room Types
Guest Reviews
4.7/5
Amazing
41 reviews
Verified Reviews- Cleanliness4.7
- Amenities4.7
- Location4.7
- Service4.7
Average for similar properties in Crans-Montana
AI Summary
The property excels in cleanliness, spacious and well-equipped rooms with great views, exceptional service, and top-notch facilities including a spa and swimming pool. Guests enjoy delicious breakfast and lovely balcony seating.
Guest User
October 21, 2024
The hotel is very quiet and elegant. Although it has a long history, it is well-equipped and well-maintained. You can see the snow-capped mountains from the hotel balcony, and the surrounding scenery is beautiful.
The most worth mentioning is the service! The thoughtful service of the front desk guy makes people feel like spring breeze, meticulous! During our stay, we experienced real five-star service! ! Even on the way we left the hotel to Dusseldorf, the hotel front desk guy called to remind me to go to Cologne Cathedral when I passed Cologne.
A great stay experience! I will stay again next time I go to Switzerland! Recommended!
Original TextTranslation provided by Google
kalrayes_10
June 23, 2024
Stunning views and amazing staff that catered to all our needs. The rooms were beautifully designed and offered great views of the Swiss mountains. The breakfast offered was one of the best I have tried. This hotel is a must-visit if you are in Crans Montana.
Guest User
October 23, 2024
This Hotel lives up to its 5 star status and then some. Our suite had a double-sided fireplace which staff was eager to light for us anytime of day or night. The hotel is super cozy, location is terrific and the staff outstanding. Remi, one of the managers was a real standout, always checking that we had everything whether it be plans for hiking, the right place of fondue or some wine and cheese of our room in the afternoon. There is a great spa and indoor outdoor pool. My wife and i have been to a lot of nice places, this is a new favorite!
hfng
June 29, 2024
This is a gem of a hotel in Crans Montana. They have a wonderful team that makes you feel welcome the moment you arrive. The views from the rooms were breathtaking (make sure you select Mountain View, it’s worth it). The food at the bistro was delicious and carefully prepared. Finally, the facilities are top-notch - the heated pool, the sauna, and the hammam.
Guest User
March 13, 2024
Hostellerie du Pas de l'Ours is really nice. The design is beautiful. Very rustic and modern. The rooms are beautiful. They are also spacious, clean and comfortable. The amenities are really nice. The food and drinks here are great too. Amazing place to stay.
Guest User
November 24, 2023
Stayed at this hotel in the midst of one week Fall break trip with 3 year old daughter and husband- superior hospitality. Small hotel that was getting close to closing for the season, so we were among the last guests to stay there, so the hotel was very quiet. We were upgraded to a larger room as we were celebrating our anniversary- the size was perfect for our family of three! Lovely balcony that we sat on daily- had a lovely breakfast outside the dining room as well as inside. Loved the daily baked treats they brought up to our room- the aesthetic is very pleasing and rustic. We were a bit unlucky in that it was quite cloudy and turning a bit cold during our stay, so we were inside a bit more than hoped, but the room was very comfortable and welcoming.
Guest User
July 8, 2023
This place is a true gem. We have travelled all over the world but have never experienced the level of service we experienced here. The Bear Suite is a must. Lovely and elegant accommodations-our party did not want to leave. Breakfast was wonderful in the morning. We enjoyed dinner both nights at Le Bistrot de Ours. The aperitifs were spot on and the food was incredible. Service was impeccable. You must do the wine tasting in the wine cellar. Very informative and a unique experience. Nicolas was a joy! Every employee we encountered was extremely attentive, anticipated your needs and incredibly helpful. We cannot wait to return. Thank you for an incredible experience and stay!!
Guest User
March 20, 2023
The quality of the accommodation, the food and the service was amazing. The staff were all lovely and they made our stay very special. We would highly recommend staying here and we would happily visit again.
Services & Amenities
Most popular business facilities
Golf Course
Off-site
Sunbathing Area
Indoor swimming pool
Outdoor swimming pool
Skiing
Horse Riding
Hiking
Casino
Sauna
Spa
Massage Room
Fitness Room
Private Parking
Additional charge
Car Charging Facilities
Priority airport pick-up
Additional charge
Car Rental
Bar
Nightclub
Tennis Court
Bowling Alley
Billiards Room
Squash Court
Table Tennis Room
Restaurant
Priority airport drop-off
Additional charge
Meeting Room
Additional charge
Multi-Function Room
Business Center
Children's Playground
Babysitting Services
Additional charge
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Indoor swimming pool
Outdoor swimming pool
Spa
Fitness Room
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
2 Swimming pools
Indoor swimming pool
Outdoor swimming pool
Opening times
Parking
Private (exclusively for guests) is available On-site parking, and Charge, CHF 35.00 (approx. NZD 67.28) Daily. Reservation not needed.
Private Parking
Additional charge
Car Charging Facilities
Valet Parking
Free
Transportation
Airport shuttle pick-up
Additional charge
Priority airport pick-up
Additional charge
Car Rental
Shuttle Bus Service
Free
Airport shuttle drop-off
Additional charge
Priority airport drop-off
Additional charge
Business Services
Meeting Room
Additional charge
Business Center
Postal Service
Fax/Copying Service
Additional charge
Wedding Service
Multi-Function Room
Front Desk Services
Currency Exchange
Front Desk Safe
Luggage Storage
Wake-Up Call
Concierge Service
VIP Check-In Service
24-Hour Front Desk
Express Check-In and Check-Out
Languages Spoken
English
French
German
Italian
Russian
Spanish
Food & Drink
Bar
Room Service
Snack Bar
Public Areas
Elevator
No Smoking in Public Areas
Garden
Non-Smoking in All Rooms
Health & Wellness
Billiards Room
Table Tennis Room
Bowling Alley
Tennis Court
Squash Court
Golf Course
Off-site
Hairdressing and Beauty Center
Fitness Room
Massage Room
Sauna
Sunbathing Area
Spa
Skiing Gear Storage
Hiking
Skiing
Mini Golf
Horse Riding
Body Care
Turkish Bath/ Hammam
Mountain Biking
Off-site
Parasailing
Off-site
Ski Equipment Rental
Ski Lessons
Off-site
Ski Passes
Activities
Nightclub
Casino
Fishing
Game Room
Cleaning Services
Laundry Service (On-Site)
Additional charge
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Clothes Dryer
Facilities for Children
Children's Playground
Babysitting Services
Additional charge
Children's Meals Available
Accessibility
Stair-Free Property Entrance
Safety & Security
CCTV In Public Areas
Fire Extinguisher
Smoke Detector
Security Alarm
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: 15:00–23:00
Check-out: 07:30–12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Continental, Gluten-free, Vegetarian
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Fee: CHF 50.00 (approx. NZD 96.12) per pet per night
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 15
You'll be centrally located in Lens with a stay at Hostellerie du Pas de L'Ours Relais et Chateaux, within a 15-minute walk of Rue du Prado and Golf Club Crans-sur-Sierre. This family-friendly hotel is 20.5 mi (33 km) from Leukerbad-Therme and 20.8 mi (33.4 km) from Alpentherme Thermal Baths.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Enjoy French cuisine at L Ours, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily from 7:30 AM to 10 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is available for a surcharge.
Make yourself at home in one of the 15 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Enjoy French cuisine at L Ours, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily from 7:30 AM to 10 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is available for a surcharge.
Make yourself at home in one of the 15 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries.