Dreams Cozumel Cape Resort & Spa
Select date
-
Select date
1 night
1 room, 2 adults, 0 children
All properties in Cozumel
Dreams Cozumel Cape Resort & Spa
Carr. Costera Sur KM 12.9, Zona Hotelera Sur, Cozumel, Quintana Roo 77600, Mexico
Show on map
We Price Match
Highlights
Free parking
Lots to do
Delicious breakfastAmenities
Outdoor swimming pool
Exclusive Beach Area
Diving
Snorkeling
Spa
Massage Room
Fitness Room
ParkingFree
All amenities
Property Description
With a stay at Dreams Cozumel Cape Resort & Spa - All Inclusive in Cozumel, you'll be a 4-minute walk from Paradise Beach and within a 5-minute drive of Mr. Sancho's Beach Club. This all-inclusive property is 1.1 mi (1.7 km) from Playa Mia Grand Beach and Water Park and 3 mi (4.8 km) from San Francisco Beach.
Show more
7.6/10
Cleanliness7.6
Amenities7.6
Location7.6
Service7.6
All 100 reviews
Surroundings
Airport: Cozumel International Airport
(15.8 km)
Landmarks: Dive House
(220m)
Landmarks: Dive Palancar
(320m)
Landmarks: Ocean Beach Cozumel
(550m)
View on map
Overview
Rooms
Guest Reviews
Services & Amenities
Policies
3
Junior Suite, 2 Double Beds, Pool View (Preferred Club)
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
6
Master Suite King Ocean View
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
1
Master Suite Rooftop Ocean Front Suite With Plunge Pool
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Ocean view
Electric fan
Check Availability
5
Guest Room
1 King bed or 2 Double bed
Free Wi-Fi
Non-smoking
TV
Wi-Fi in room
Hair dryer
Check Availability
3
Family Suite (Preferred Club)
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
4
Preferred Club Junior Suite Beach Front Swim Out King
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
4
Preferred Club Junior King Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
5
Preferred Club Junior Suite Ocean View King
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
5
Junior Suite, 1 King Bed, Oceanfront (Preferred Club)
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
4
Junior Suite, 1 King Bed, Pool View (Preferred Club - Swim Out)
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
4
Preferred Club Junior Suite Pool View King
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
5
Preferred Club Junior Suite Tropical View Double Beds
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
4
Junior Suite, 2 Double Beds, Beachfront (Preferred Club - Swim Out)
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
4
Junior Suite, 2 Double Beds, Ocean View (Preferred Club)
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
4
Preferred Club Junior Suite Ocean Front-Double Bed
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
2
Junior Suite, 2 Double Beds, Pool View (Preferred Club - Swim Out)
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
Hide Room Types
Guest Reviews
7.6/10
Good
100 reviews
Verified Reviews- Cleanliness7.6
- Amenities7.6
- Location7.6
- Service7.6
Average for similar properties in Cozumel
AI Summary
The location near the beach and on-site restaurant is highly praised, providing a beautiful setting. Guests appreciate the spacious, clean rooms with modern amenities.
Robert
May 29, 2025
1.Made us wait out side our room for over a hour in the heat and humidity until they had to change the electric lock.
2.View was supposed to be ocean view and it was a sliver of a view. We had a wall and a roof view.
3.Food at the buffet was terrible and unhygienic. Flies everywhere especially at the two grills during breakfast! (My wife became ill after eating at the buffet and ended up being take my ambulance to the hospital ER. The this experience cost us $1500.
4.We paid $380 for a true ocean view and the room had a mole smell and feel to it.
5. The A/C made a terrible noise and the floor was damp and dangerously slippery
6.Phone did not work on day 3 to order room service.
I had to walk to the lobby and order the food.
I was told the technician was gone and they would fix it the next day.
7.We left the property on day 4 and I told them the reasons why and all I was told was sorry.
We could not stay at Dreams anymore for fear of the food and the lack of care for are basic needs as guest not being met.
I would like to officially ask for a refund of the last four days we did not stay in the hotel. I think this is only fair. We should really receive a full refund however I will be satisfied with the four days we did not use the hotel.
I have the hospital bill if you would like to see it.
I would also like to speak to someone from ******* in regards to a refund and the poor description of the hotel on your website.
Robert Febres-Cordero
213-820-7214
Kiran M
May 24, 2025
Not upto Dreams standards and expectations.
Great Sea-view room and comforts.
Unfortunately very poor buffet choices all around breakfast/lunch/dinner time.
A la carte restaurants mediocare and not open always.
Secrets offered slightly better options.
Raphael
May 20, 2025
Overall. I had an excellent experience, but the Hyatt App needs to be updated. Menus and dress codes are different at the restaurants than they are on the app.
GLORIA
May 14, 2025
like to scuba dive from this resort so the boat rides to dive sites are shorter. like to be able to pick package so your choice of restaurants are both resorts.
Curtis Leroy
May 2, 2025
Overall, we really enjoyed our stay.
I think it depends what you're looking for. It's a smaller, more intimate (albeit family-filled) resort without the amenities and selection of larger places, perfect for my wife and me (both retired)--but brings advantages and disadvantages.
Great: attentive staff, walkable (5 min, end-to-end), good restaurants (no reservations needed), oceanside room really was right on top of the ocean, beach waiter service, snorkeling from the beach, small, casual shows each night outside the bar (Karaoke, Magic, etc.).
Less-than-great: limited buffet, Preferred upgrade basically just meant a better view and access to restaurants at adjacent Sunscape & Secrets via shuttle cart and room service, small (and sometimes loud) pool, no 24-hour food/drink locales, some places could use more maintenance attention.
All that being said, we would book there for our next visit to Cozumel.
Jesse
April 16, 2025
The place was clean and the service was excellent. The food is average, and authentic mexican cuisine is surprisingly limited.
The dinner entertainment was terrible. Fir instance, the Mayan Dinner hosted by the sister resort Secrets Aura. It is nothing like the advertisement video they promote, and most of the dinner guests around us were visibly displeased with the quality of both the food and the entertainment.
The spa services were amazing! We had hydrotherapy, a couple's massage, and reflexology treatment. Best spa we have been to!
The sandy beach is beautiful, but the shoreline is very rocky, so bring swim shoes to protect your feet if you plan to swim or snorkel.
christine Marie
April 15, 2025
The Dreams resort was a "dream", the staff were all so nice and helpful, they truly made an effort to make our stay a special one. The island and resort are beautiful. I highly recommend this resort.
Troy
April 11, 2025
We had a wonderful vacation at the Dreams resort in Cozumel. Our room was beautiful and clean, the food was good, and we enjoyed the entertainment offered. We loved our oceanfront view and enjoyed sitting on our balcony enjoying all the natural beauty that surrounded us. We especially appreciated the time we spent with Andri. He was in charge of entertainment during our stay there. He was hard working, friendly, positive, and kind. He made each day at your resort a little brighter because of our interactions with him. Thank you Andri!
Services & Amenities
Most popular business facilities
Outdoor swimming pool
Exclusive Beach Area
Diving
Off-site
Snorkeling
Off-site
Spa
Additional charge
Massage Room
Fitness Room
Parking
Free
24-Hour Front Desk
Luggage Storage
Bar
Nightclub
Tennis Court
Off-site
Restaurant
KTV
Taxi booking service
Car Rental
Currency Exchange
Meeting Room
Additional charge
Children's Playground
Kids' Club
Babysitting Services
Additional charge
Wi-Fi in Public Areas
Outdoor swimming pool
Exclusive Beach Area
Spa
Fitness Room
Bar
Restaurant
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Outdoor swimming pool
Parking
Parking
Free
Transportation
Car Rental
Shuttle Bus Service
Additional charge
Taxi booking service
Business services
Fax/Copying Service
Additional charge
Wedding Service
Meeting Room
Additional charge
Front desk services
24-Hour Front Desk
Concierge Service
VIP Check-In Service
Express Check-In and Check-Out
Front Desk Safe
Luggage Storage
Currency Exchange
Tour/Ticket Service
Languages spoken
Spanish
Food & drink
Snack Bar
Bar
Alcohol-Free Rooms (On Request)
Lobby Bar
Room Service
Public areas
Garden
Smoking Area
ATM
Elevator
Health & wellness
Spa
Additional charge
Windsurfing
Diving
Off-site
Tennis Court
Off-site
Fitness Room
Massage Room
Body Care
Snorkeling
Off-site
Yoga Session
Activities
KTV
Public Beach
Exclusive Beach Area
Game Room
Nightclub
Cleaning services
Dry Cleaning
Ironing Service
Additional charge
Clothes Dryer
Laundry Service (On-Site)
Additional charge
Facilities for children
Children's Playground
Babysitting Services
Additional charge
Children's Meals Available
Kids' Club
Safety & security
Smoke Detector
CCTV In Public Areas
First Aid Services
First-Aid Kit
Fire Extinguisher
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 10:00–12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 2022
- Number of Rooms: 166
Phone:+52-9982875900
Email:concierge.seacz@secretsresorts.com
With a stay at Dreams Cozumel Cape Resort & Spa - All Inclusive in Cozumel, you'll be a 4-minute walk from Paradise Beach and within a 5-minute drive of Mr. Sancho's Beach Club. This all-inclusive property is 1.1 mi (1.7 km) from Playa Mia Grand Beach and Water Park and 3 mi (4.8 km) from San Francisco Beach.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including an outdoor pool and a fitness center. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite to eat at one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the poolside bar or one of 2 bars/lounges, or 2 beach bars.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 154 individually decorated guestrooms, featuring minibars and flat-screen televisions. Satellite television is provided for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including an outdoor pool and a fitness center. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite to eat at one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the poolside bar or one of 2 bars/lounges, or 2 beach bars.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 154 individually decorated guestrooms, featuring minibars and flat-screen televisions. Satellite television is provided for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Frequently Asked Questions
What are the check-in and check-out times at Dreams Cozumel Cape Resort & Spa?
The check-in time at Dreams Cozumel Cape Resort & Spa is 15:00-24:00 and the check-out time is 12:00.What are the check-in and check-out times at Dreams Cozumel Cape Resort & Spa?
What amenities and services does Dreams Cozumel Cape Resort & Spa have?
Dreams Cozumel Cape Resort & Spa has the following amenities and services: Shuttle Bus Service.What amenities and services does Dreams Cozumel Cape Resort & Spa have?
Does Dreams Cozumel Cape Resort & Spa have a swimming pool?
Yes, Dreams Cozumel Cape Resort & Spa has a pool.Does Dreams Cozumel Cape Resort & Spa have a swimming pool?
Are pets allowed at Dreams Cozumel Cape Resort & Spa?
Unfortunately, pets are not allowed at Dreams Cozumel Cape Resort & Spa.Are pets allowed at Dreams Cozumel Cape Resort & Spa?
How much does it cost to stay at Dreams Cozumel Cape Resort & Spa?
Prices at Dreams Cozumel Cape Resort & Spa are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Dreams Cozumel Cape Resort & Spa?
Which airport is closest to Dreams Cozumel Cape Resort & Spa?
Cozumel International Airport is the closest airport to Dreams Cozumel Cape Resort & Spa, and it is about 25 mins from hotel by car (15.8 km).Which airport is closest to Dreams Cozumel Cape Resort & Spa?
What is the cancellation policy for Dreams Cozumel Cape Resort & Spa?
The cancellation policy for Dreams Cozumel Cape Resort & Spa varies depending on the type of room and booking conditions.What is the cancellation policy for Dreams Cozumel Cape Resort & Spa?
About This Property
| Nearest Airport | Cozumel International Airport |
|---|---|
| Distance to Airport | 15.84KM |
| Average Price From | GBP311 |
| Hotel Star Rating | 4 |