Jason Kury
July 16, 2023
Be very careful, it is the worst hotel in Cozumel
The worst vacation of my life. Horrible food horrible drinks. The day you arrive you can't make a reservation for the only nice restaurant because you have to make reservations before 12 and check-in is at 3. The next day I got to the restaurant, well, 45 minutes in the restaurant and no one approached me to see if I wanted something to drink. I call Captain Jaime and I tell him and he tells me I already came and he didn't even bring me anything or offer me anything to drink... an hour or a quarter later they brought me meat that I wouldn't even give it to my dog... no make the same mistake as me in booking this hotel !!!!!!!!! From the first day we arrived there were dirty socks hanging in the bathroom. The manager was notified and until the day we did not go there are still the socks
Original TextTranslation provided by Google