Guest User
January 31, 2023
It's not just a lying advertisement, it's the feeling that you've been fooled, but it's your fault because you didn't read it correctly. When we decided to rent a room in a 'BOUTIQUE HOTEL' I had no doubt about making a good choice, for me it is prestige, unique design, personalized service, size and location... however upon arrival we were told that... 1 - It was an 'extension', what does that mean? a bed! no bathroom, no shower, no place for luggage, no chair and to wait for a trash can. 2- since we had booked 3 months in advance, we had to make the payment no matter what, since it had not been registered for a reason and then we would see the "wonderful extension" that we had set aside. In the end they blamed the platform *********** because it does not allow changing the room description by extension, why is that? Why couldn't it be rented? Because no one should accept a bed without a bathroom, is that it? The ad promises bathroom items and towels but why give them to you? Yes, we had to take a shower in the pool and go into the hotel bathroom. How disappointed I am with my stay in Coyuca, I don't recommend it, don't go.
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