DoubleTree by Hilton Hotels in Coventry

Upon arrival the staff was very friendly and attentive, was able to do an early check in for the price of £15 which is great. However the woman with glasses did make a mistake of shouting my door number out loud (I work in hotels and you’re not supposed to do this you usually just have the room number on the card that’s holding the key card) so people in the corridor knew where was my room was, which made me a bit uneasy as a female solo traveller. When I entered the room there was a weird smell to it so I just turned the fan on and opened the window and it went. The bathroom sink was dirty and had dry used toothpaste sliding down the side and the right single bed had someone’s hair and a little brown spot on it. So I slept on the left. Beds are really comfortable, only problem rooms get really hot even with fan on and you can’t open window widely. Will stay again as it’s a cheap stay for one night. Easy commute, right outside Coventry pool meadow bus station.

Room was clean and tidy, good value for the money. A good variety of TV channels and free WiFi, you can purchase films at £3.50 each but the selection could be bigger, and in this day and age I think £3.50 to watch a film is a but steep. Was surprise I had to pay for parking when I arrived at the hotel, a token should be given to guests for free parking. I could of driven straight out of the parking area as the barriers were not working, which the hotel knew about but still wanted me to pay the £6.50 for our overnight stay. Hotel reception, bar and restuarant was nice and modern but we only had one drink in the bar due to the prices, Pint of Heineken and half a coke was just under £8, so being just a 5 min walk into the town centre and 2 local pubs just a minutes walk away, we decided to eat out and drink out, saving ourselves a lot of cash. I'm happy to pay good money for good food, but the prices for food were just too high for a hotel restuarant, and nothing on the limited menu that my 13 year old daughter liked. This is a large hotel, so I think it would be good for management to extend there food menu for family's and at reasonable prices, even if it's just the bar menu. Opposite the hotel there are numerous outlets, restaurants, take away pizza, kebabs etc. Hotel is in a great locations. If you like playing pool, there is a Rielys pool bar 100yards from the hotel. Would I stay again? Yes I would, staff were friendly, hotel was clean, had a good night sleep, bed was comfy, shower worked fine, large TV, great location, local shops outside, walking distance into town, my only issue really, was that we had to pay for parking at the hotel, to stay at the hotel, I personally don't think that's ok.

Because Coventry is small as a whole, transportation and attractions are relatively convenient, but the overall environment of the hotel is average, there are no slippers and toiletries in the room, the network quality is not good, the wifi is slow, and there is no signal when it is replaced by traffic, so the video cannot be swiped. . If it is used as a temporary option for one night, the price/performance ratio is not very high. Because it was selected by the reviews of the three premiers, I don't know if the others are the same.

Upon arrival I had major reservations about what I had booked. The photos on the booking site were nothing like what I was seeing. The car park was nealry rubble and the surrounding grounds were poorly kept. Reception was quite grand in appearance but that's the only good point this hotel has going for it. For the size of the place there is hardly any staff. The room I had booked wasn't available now so given another. Waking down the hallway I could see the carpet littered in stains, absolutely filthy Room was very dated and the furniture was a collection of random bits, our coffee table was missing a leg and was proped up by a chair. Some old 5 pin plug sockets by the beds for the lamps. Bar area was also tired in appearance although staff were very friendly. The whole place needs a major overhaul.

Really had high hopes at first glance this hotel has so much promise, being from Coventry originally I'm so glad this iconic building has been transformed and I will say it's been done well in parts however the reason for my star rating is the following. I'm on my second night of two and sadly had to move rooms. I had Room 27 first walk in was a huge Big Double you could easily use this as a family room it was that spacious, the downside and I would soon find out is this room is a connecting room and unfortunately I had very loud neighbours to which let's say I could hear everything. I'm also not the only person too mention this on their reviews. I had to complain about the noise during the night and again in the morning. Room 27 I sadly also found the bed far too soft and had around four hours sleep. Worth a mention that Room 27 over looks the courtyard and again I found that to be quite loud. I'm already feeling drained having travelled 1000's of miles to attend a family funeral. I'm now in Room 315 and what a let down. This is not a Big Double. It has the same lovely touches that go into detail of the hotels history however the room is so small. It's not a connection room and is a corner room which is one thing. I've tried to sleep and can't again the bed is not to a great standard honestly I find premier inn have better quality beds and if it wasn't booked I would of happily of gone there tonight. Upon check out I'm going to ask for a 50% refund and won't settle for less as having no sleep goes along way for anyone during any hotel stay. I would rate the breakfast as 3 / 5 i t was nice enough but nothing special. The staff are friendly enough but sadly with no sleep and some rooms not what you think your getting ie Room 315 is definitely not a Big Double I do feel sold out and I'm just disappointed and drained. Dreading my journey home tomorrow now with no sleep. I will add sense writing this as I booked through a third party and raised my complaints I was spoken too on the room phone by a Manager who had informed me my third party had spoken too them and wanted to know what my complaint was. Once I informed them of the noise and bed quality of both rooms ie the beds they snapped down the phone to me that this is a new hotel and the beds are new. They wouldn't be issuing a refund and basically my complaint was shot down. I have worked for over 25 years in the hotel trade even owning my own business of running successful hotels and bnbs. None of my staff would speak down to a customer in such a manner. They did end the call with see how I get on if I can sleep and speak to them in the morning however my mind is made up. This hotel is being run by monkeys who couldn't manage to peel a banana, let alone run what is meant to be a 4 star hotel. It's a 3 star over all at best with no pool, the poor quality of beds,lacking an average breakfast, is not that of any four star hotel I have been at or run successfully. Thankfully my third party are not i

It’s a nice and convenient hotel to stay in Coventry.

We came to Coventry for duties but had to take our dog with us. searching for a cheap night over this hotel was a perfect choice. Located on the services area has fuel, Starbucks and few places to eat. Pet charge is 15£ but the room rate was 38 which is a real deal. Bed is not that bad, windows are opening for fresh air, shower is clean. Good option for a travelers on low budget.

The hotel is in a really good location and is clean! The room is a good size and has everything you need from tea and coffee an iron and a hair dryer. The staff at the front desk are very friendly. The only problem I had was that every where in the hotel was very hot the room does have air con tho so once your in there it’s ok. We would stay there again