Guest User
January 31, 2023
Oppressive owners, the manager of the hotel constantly monitors the comings and goings without indiscretion and the manager is friendly at first but quickly shows his true personality. As soon as I arrived he asked me to pay for my stay, I told him that I usually paid only at the end; I had the impression that he did not trust him and every day he talked to me about the rules. THERE IS NO NEED TO HARASS YOUR CUSTOMERS LIKE THAT! Very rude to customers on the phone. Perhaps these people should do some reception training because that leaves something to be desired. (In professional high schools, for example, there is a training course called ARCU [Customer and User Relations Welcome], maybe go to open doors, they will welcome you better than at home) For my part, we don't run a hotel if we are not able to welcome customers in good conditions. Make sure to welcome customers because as owners you are the showcase of your hotel, it seems that they were annoyed by my presence. I would definitely not return to this hotel. Thank you See you soon in another life, maybe you will be a little more kind :)
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