Aparthotel Adagio la Défense Kléber

I checked in very late to the hotel about midnight. There was huge amount of road work in front of the hotel which made it very difficult to sleep because my room was given on the first floor. I requested them to see if you can move me upstairs but wasn’t supported maybe due to no roos available. in the morning when I reach for breakfast about 9:25 am there was no cereal bowl there was no cereal there was no milk,There was no juice and There’s no glass for juice. when I requested staff member, I heard something unexpected - You know the breakfast starts at 7 finishes at 10 so we are towards the end of it. I said but it is still more than half an hour to 10. I don’t know how they had audacity to say in this way to a customer when they are at fault. I didn’t like the service aspect at all and I would never prefer to stay in this hotel again or suggest to others. I just spent day for a business trip wanted a peaceful night and peaceful morning and some basic food. All of which seem to be, but in scarcity here !

Our room was beautiful but the hotel reception staff lacked respect and organisation, one morning for breakfast none of the electric appliances worked Catering lady was very helpful and keen. Lift stopped working one morning and when asked receptionist said don’t know when it’ll be foxed might take more than 30 minutes so we had to climb 13 floors of stairs to get to our room which was not nice at all.

Check in process could be faster next time

Excellent locations, good value