Hampton Inn Cotulla

Weekend quick trip with the family. Stayed overnight arrived late to a clean lobby. Front desk was friendly and gave us our room key quickly. When arriving into room found nice and neat and clean. Breakfast had a variety of options for it being continental. Great stay.

Hotel was clean, well-lit and easy to locate. Room was comfortable, quiet and large. Could easily work long term out of this room. Unfortunately, the bed was a little hard for my taste, so I didn't sleep well. But it was safe and otherwise good.

What a beautiful hotel! I was pleasantly greeted by Steven, at the front desk and Anna, who was serving dinner. I had never seen dinner at a Hampton before. Steven and Anna were both very hospitable. THANK YOU for making my stay so memorable.

I spent two weeks and left with mixed feelings. The hotel itself is worn and showing its age, but not bad. The staff is, for the most part, friendly and helpful. They are also very young, which is fine, but it seemed like they were missing the adult in charge. A lot of unforced errors between housekeeping mix-ups, being out of coffee, and a general sense that no one was in charge. It's likely tough to find proper staffing in a small town with a lot of hotel competition serving a transient customer base such as myself. That being said, I'll be trying the Candlewood next hitch, not due to the staff itself, but the amenities and condition of the rooms themselves, Pros: -Free breakfast and dinner with extended hours which is nice for the customer base they serve -Free coffee 24/7 (except when they drop the ball) -Friendly staff -Beds are comfy; a big plus. Cons: -The food is very meh. Reminded me of school lunches from back in the day. Who was preparing mattered, as sometimes not bad. To be expected given the lack of a real kitchen. -The showers are terrible- low water pressure (somewhat understandable given it's south Texas). Horrid soft water, too much softener, to the point that no matter how much you scrub, you feel slimy. This is the deal breaker for me. Also, rarely hot water, regardless of morning or night. The rooms are fair, and as I mentioned, pretty worn carpet and furniture. There were other nit picks, but were handled by staff (such as missing TV remote, etc). Overall, not up to the Hilton brand, but livable.

Can’t say enough about the staff here. All of them were very friendly and helpful. Rooms were very clean as well. The free breakfast was pretty good too. Bacon, sausage, eggs, good coffee, and a waffle maker

I’ve been staying in this hotel for two weeks at a time since August. They have been very accommodating with our group of guys. There are a lot of us so we gave a lot of requests and they were always prompt with their accommodations. Best service of ever gotten in a hotel that wasn’t a five star. If we ever come back here I definitely want to stay here. It feels like one big family.