Guest User
February 9, 2025
Where to start! Celeste apartments are ideally located in the heart of CT. We stayed in a superior room in block 2 which if you book you pay more money as these apartments have been refurbished to a very clean, modern standard with what you need for a holiday which includes a microwave, hob, utensils, plates, washing up liquid, tea towel plus more. The cleaners do a fantastic job and change towels every 3 days, and bed linen every 7 days. If you are in an apartment downstairs be prepared to hear the noise of chairs and furniture being moved across the floor which can be quite annoying if you want an early night or a lie in bed in the morning. The downside of Celeste is that people who are staying in other blocks for example 1 or 3 are allowed to come and use the pool in block 2 ( apparently because it is the warmest) the gate key all guests are given fits all blocks. Now, we found this very annoying as there were people from other blocks coming in and putting their towels on sunbeds and also having friends from other hotels into the complex which for us was a security issue and is totally unfair to those who had paid more for a superior room in block 2. People also had music around the pool which is totally unacceptable, Celeste should be a little more tolerant than to allow this. When we complained to reception their response was to say that they could not do anything until after 10 pm which is laughable as reception is closed at 7 pm. We kindly asked several people to turn it off or down which they adhered to luckily enough. Celeste staff should be aware that people want a relaxing time around the pool area and not a disco. Maybe have a rule that music should not be played as this can upset other guests'stays. I also think that guests should have sunbeds on their terrace which would be an added bonus as not everyone wants to lie around the pool when you have your own lovely terrace to lie on. Celeste just needs to rethink their rules a little and maybe this place would be worth another visit but until then we will not be returning which is a shame as it is only these few points that let our whole experience/stay down.