Estival Isla Cristina

My recent stay at Esteval Cristina in Spain has been incredibly disappointing. Our room temperature was a sweltering 27 degrees Celsius, as confirmed by a thermometer brought in by the hotel's engineer. Even he acknowledged that it was too hot. When we approached the reception to address this issue, the male receptionist was extremely unhelpful and aggressive. He refused to provide his name or the general manager's contact details, making the situation even more frustrating. Fortunately, another female staff member eventually intervened and gave us the general manager's name, Mr. Ponce. The unprofessional and hostile behavior of the male receptionist was unacceptable and severely marred our stay. I would not recommend this hotel based on this experience.

Writing this review because I’m being kept awake by extremely loud entertainment in the bar area at 11:30pm. I contacted the desk and they said that they would lower the volume… they have not. We’ve been travelling all day and need the rest. ***

I was highly disappointed when I arrived to the Estival Isla Cristina hotel. The place looked threadbare from outside but it got worse when we finally got to the well-worn room. Please be advised, this is a wannabe 4 stars Hotel. As shown on the pictures, I have found a blonde hair and a piece of plastic adhered to my towel and here's the best past. The AC was off. On the second day, we went to the reception to report the issue and the lady opened a report in front of my eyes and said they'll send someone. After that, we spent 4 days sweating and opening the windows, but the problem was never solved. They didn't took the time to notify us either. At the checkout day, again we shared our discomfort about the A.C., but they said due to an Energetic Law, they turned off the AC of all rooms. What about the report? Well, it's impossible that happened since all knew about the law. Seriously? Note to the owner: You're a disrespectful thief. On your website, you mentioned there's AC available. You're stealing my hard earned money and laughing on my face. I wish I could report you but unfortunately I can't.

I made a mistake today. Sat on a sun lounger ... Quickly asked to pay €25 .....lol They were covered in bird poo...and the table beside was dirty. Nothing a jiffy couldn't sort out . Nobody is using these loungers ....too expensive probably. And your paying double for a beer at this place. We moved to a parasol that someone had reserved with there towels......ha ha Simply remove and relax for free. I asked the guy if he would pay ....No lol. Ps ...you need to go find the bar person all the time to get a beer