Tui Blue Isla Cristina Palace - Adults Recommended

Check in and out was efficient Sometimes the desk isn’t manned and they just leave the QR code out for the app which hopefully answers all your questions but it loses the personal touch. Sonia housekeeping, Maria omelettes, Victoria restaurant, Domingo pool towels were all friendly and efficient and helped me along improving my Spanish Pros beach location, pool area (not sure if there would be enough sun beds if the hotel is full) pool towels are good. Everywhere very clean, housekeeping out early sweeping up Reception toilets nice and clean, pool toilets not so good Gardens well maintained and nice shaded areas Wi fi very good everywhere Junior suite large and airy little outdated, large balcony with sun beds but it doesn’t get the sun on it Comfy bed once we had got some extra pillows Bath towels are thin and not great, robes are ok Breakfast usual buffet style but not much hot selection The restaurant is more like a canteen, service not great, food not brilliant, good selection of wines though No dress code enforced which would be the norm in 5 star establishment Normally you would be greeted and seated, but not so, find your own seats and then try and get served drinks. Service very poor to remove used plates from tables ended up putting them on the adjacent table I have never seen tip boxes on show in a restaurant before, I always tip individuals for good service and I found the tip boxes a little bit distasteful Not much around the hotel like tapas bars and restaurants etc Good Mercadona supermercado walk half a mile away Beach bar good but you have to pay extra for the sun beds and parasols Good program of events but the animation team are not very animated, didn’t come round and talk to anyone to ask if you were going to take part in anything Price quality ratio ok for a Four Star Hotel, if you don’t expect Five Star standards and quality then you won’t be disappointed!

Very disappointed about the service staff at the reception. Firstly they sold me the pool bed for 14 € with a plate of fruits and immediately after I signed it and asked about the fruits I got the information that fruits are not included, I had to order another package for the double price. The other staff confirmed again. Very disappointing arrival day!