I stayed here for 8 days with my 5 and 7 year old and husband. Our plane was delayed and we didn't arrive at the hotel until 1am Spanish time. We were welcomed and informed that a meal had been put by for us in the restaurant if we would like it. This consisted of some prawns cheese, cured meat and some water. Pro's: The hotel was clean and tidy and generally appeared looked after. The pool was clean, but very cold, although the kids didn't mind and they loved the 2 slides. There is a good selection of food - cons to follow though. Con's: The staff, especially bar staff and restaurant workers didn't speak good English. We paid all inclusive for our holiday which you would think would include everything but it didn't- we had to pay supplements for some food and drinks such as crisps, sandwiches, pizza, chips and cocktails etc from the snack bar and bar. Every time you wanted a drink or snack or eat in the food hall you had to show your room card, which they took and scanned each time which was annoying. It would have made more sense that you wear wrist bands like other hotels we have stayed in. The food was probably the worst part of our stay breakfast was from 8-10.30am, lunch was 1.30-3.30pm and dinner was 8-10.30pm. If you have children, all of these times are quite late, especially dinner time for them. There was usually a que, especially at lunch and dinner time and the sections where the meat and fish were being cooked were only just starting to be cooked - they hadn't cooked a load off and kept it hot, it was being cooked as requested by each individual. I can understand this for food wastage, but when there are hundreds of people, it is likely that a lot will want fish and meat. Because you had to wait for this, it usually meant the rest of your dinner went cold and the chefs looked young and inexperienced, like they didn't know what was going on or what they had to do. We didn't eat chicken or pork as they were usually big lumps and cutting into each piece you could see it was raw or very pink/bloody inside. There was a lack of fish to choose from and most dishes were warm rather than hot hot, which is what I would have expected. Some mornings there would be one guy who would man the poached eggs, pancakes and omelette, which would also result in food getting burnt and wasted and a big que for omelette, which weren't even cooked properly. If you wanted fresh orange or pineapple juice, this was also a supplement to be paid, despite being all inclusive. Overall I didn't rate the hotel food and breakfasts would be the most appealing. The jacuzzi had a sign saying not for under 15 year old, but it was swamped with kids under this age and without their parents, and the lifeguard lady didn't have a problem with this or some Spanish dads encouraging their kids to cling onto the bridge, that went across the pool. There were lots of ball games being played in the pool, kids using donut rings etc. It wasn't until a Sunday that when my childre