Guest User
August 6, 2024
Reception Safe must be booked separately for an additional charge of EUR 2.50 / day, even though there is a safe in every room. In a 4-star complex (compared to others) this is included at no extra charge. Structure Hotel pools are rather small, with so many guests sunbeds are automatically reserved. Sports options OK for a 4-star complex Tennis, ping-pong, volleyball etc. Kids Clubs I can't comment on for small children. I assume teenagers If families come with young people, they will be forced to join the youth club. There is the so-called 18 year rule which means that young people are not allowed to play with the entertainment team or their parents. Although I asked for an explanation, I did not receive a reasonable answer. The entertainment team prefers to let guests from other hotels play, but they do not pay for the service. Insurance cannot/is not an argument, as families also insure young people. I was not the only one who was bothered by this rule. In theory, uninsured guests would have to lock themselves in their rooms. Animation Good approaches but unfortunately the arena is too small for the guests and the animation team would have to work with microphones. You can hardly hear anything from the back seats. Strong recommendation Food Breakfast Variation OK Quality Fruit (frozen and tasteless) for the summer very poor quality Dinner Canteen-style Fruit see above Dessert always the same for two weeks and sometimes no longer available 30 minutes before closing time Staff friendly Price/performance ratio insufficient Not recommended for families with young people until the concept changes and the quality improves Management very poor One answer is decency and one happy guest brings more. There are very good restaurants in Costa Calma and the island is highly recommended
Original TextTranslation provided by Google