Matthias P
October 1, 2024
Booked through British Airways (BA) Holidays and stayed in a fabulous junior suite with sea view (#1308) from 21 - 27 September. We usually stay at the Bahia del Duque next door and in fact, I visited this hotel many moons ago when Mirador and Bahia were still one resort under the Melia brand. We were excited to try something new based on the consistent five star reviews of El Mirador. Safe to say, the countless accolades are more than deserved. The tone is immediately set upon arrival. The main entrance and lobby exude a sense of tranquility, and the check-in process was incredibly smooth, accompanied by a glass of champagne. One of my key bug bears are hotels that just check you in, slap the roomkey in front of you, and send you on your way to find the room without any explanation of the hotel's facilities and/or important timings to keep in mind (breakfast, spa opening hours, check-out, etc). Happy to report that El Mirador went above and beyond here. In the blink of an eye, the wonderful Isabella appeared who walked us through the hotel grounds and gave us a mini tour of the premises. Subsequently, Isabella passed the baton to the most energetic bellboy who accompanied us up to the room with our luggage. First impressions matter, and the Mirador absolutely nailed it. Room - utter perfection, zero feedback or comments. Hugely comfortable bed, wonderfully spacious bathroom and walk-in closet. A request for more hangers and coffee cups was met in warp speed time. Breakfast: ah-ma-zing. Yiorgi swooping in with glasses of champagne from the moment we sat down, the friendly Amilkar preparing the most scrumptious eggs, and the mother of all breakfast spreads laid out inside. Staff here are absolutely top notch. Breakfast, on many occasions, was the highlight meal of the day and really something to look forward to. Pool - the grounds are immaculately kept, service around the clock and they swing by with freebies during the day (freshly prepared cocktails, Aperol Spritzes, ice cream, etc). We appreciated the little digital buzzers by the loungers to call for food / drink - without fail, someone showed up promptly after a few minutes to take our order. We tended to venture out to the beach for lunch, so can't comment on the food offering at Las Pardelas. On occasion we rocked up late to the pool (early afternoon) and there were always loungers available. Dinner - we tried the buffet once. El Mirador restaurant looks magical at night, tables set up beautifully (mood lighting, fresh flowers) but we found the buffet overpriced in terms of value for money (60 euro / p.p., excluding drinks). I was really pleasantly surprised with La Pergola Restaurant however, probably my favourite dinner at the hotel - class all the way and excellent food (try the sea bass!) Cenador was also lovely and the head waiter (sorry, forgot your name!) has a knack for builing rapport with customers. The bar is a great place to have an aperitif before dinner, or a nightca