Guest User
May 23, 2024
I stayed at this Marriott in May 2024. I woke up one morning to giant bites all along my upper arms and legs. I had not had these when I went to bed nor do I have allergies to any food/beverages so it had to be the bed. When I showed pictures of my bites to the front desk, one staff member immediately told me to go pack my things and they would move me, as the other went to call housekeeping. The call to housekeeping was done out of my ear shot so I could not hear. I was promised an upgraded room, but was moved a floor lower and only one room away from my comprised room. The room I was moved to was missing the pull out couch from my previous room and had a giant brown stain in the corner where the couch would have been. I did not feel comfortable and left the hotel. The hotel offered to do nothing for me.