Atlantic Garden Beach Mate

Good place to lay your head a bit far out of town from Corralejo and the wifi was atrocious but it had everything essential you need

OK you can read all the negative reviews. But thr truth is the complex is lovely. Yes a little dated . We are in a 2 bedroom apartment. The beds are comfortable enough. The pull out bed is comfortable. The pillows a little soft for me. You have most things in the kitchen to get by. Don't really use it. There was 2 stand up fans supplied in the room for the bedrooms. The sitting room has a ceiling fan. All adequate. There are 3 pools all fairly clean never get over crowded and plenty of loungers and barli beds. A nice pool ber and beers are €3.50. Cocktails €6.20..location you couldn't being a better spot. Market and shops literally next door water park 10 minutes away . Beach about the same. The ***** is at the top of the road. Check in is OK but make sure you email as its not 24hr. The response was good and informative as to our room number and key location. I would highly recommend this hotel if you are looking for a relaxing time with plenty to do. I'm definitely coming back . Still 4 nights left and I can't really find much wrong nearly perfect 👌

We arrived earlier and the gentleman at the reception was very polite and helpful,we checked in and apartments was ready for us. And omg we absolutely loved everything. The garden well looked after,green and flowers where blooming everywhere.Our apartment was very beautiful,spacious and quiet.Nice decor.Good WiFi,TV with few english channels,dining room,big bathroom,and spacious wardrobes,had iron and ironing board,hair dryer and AC,two balconies where so beautiful,had garden views,we had tea there every morning. Kitchen had everything,pans,pots,cups,plates... There was few ants coming out of the kitchen sink,poured boiling water and they disappeared. We spent a lot of time at the pool,where was only few people in the water or just us in it.There was a bar where served drinks,ice creams,snaks,chips and burgers.. Beaches just 10min away and they absolutely magical,blue clear water.All shops,markets and restaurants just around the corner. We stayed for 8days and we got room service once where they changed duvet and towels.

Went here on a recommendation. I wish I read the reviews first. This complex is sooo dated and lacks care and attention. 1 good thing is location. That is it. The welcome on reception set the tone..." room is ready, you got the email" as he looked back to his computer. We found the apartment and where do I start. Went to open patio door but the latch was broken. There was a bolt in the middle of the frame that needed to be removed.the chairs on the patio are old and metal and rusty. Have not seen a coat of paint in years which in turn put rust stains on the dirty cushions. All the cups and pots were not clean so I set about doing those and as soon as I turned the tap on a lot of ant started comes from the sink. That evening I tried having a shower. It went from extreme hot to freezing. Then we started noticing more ants on the workspaces. At this point we simply had enough. I went to reception but the door appeared lock. The email states it's not a 24hr reception so I thought nothing of this as to be honest there was nothing reception could at that stage to change our minds. I checked in on the 7th may 2025 gor 7 nights and was never so glad to check out on the 8th and booked a local hotel nearby for the other 6 nights. The following day I get a satisfaction survey email so I fill it in. About 1 hour later I get a call from a very irate man who tells me he would have fumigated the apartment. Would he not do that before guests arrive or maybe do some basic upkeep to give a welcoming feeling for guest as opposed to do as little as possible and then only fix that guests have a problem with. As I said earlier, I was never so glad to leave an apartment and the loss of 6 nights was a small price to pay as we could not have stayed any longer. The person who recommended them to me books airbandb so maybe privately owned apartments might be better maintained but at all costs avoid booking directly with hotel. Unfortunately I can't seem to upload a video showing the ants all over the floors, walls and work surfaces

Upon arrival the check in process was quick and the staff member was really friendly and informative. We never saw anyone at reception again. Upon entering the room there was a strong fusty smell. The room had just been “cleaned”. The skirting areas were full of dust. The fusty smell came from the bedroom and it took a while to figure out it was coming from the headboard. It was so strong we slept with our feet at the headboard but in all honesty, if we had the money, we would have checked in somewhere else, it was that bad. It was so unpleasant that it spoilt our experience. We attempted to raise the issue at reception but every time we went the door was locked and no sign of life. Sent an email that bounced back. The apartment was very run down with mouldy sealer and cracked shower base, and generally looking tired. The bathroom door kept sticking and when leaving the apartment the door wouldn’t always lock. I stayed in the Lanzarote Beach Mate in 2020 and I was so impressed with the cleanliness and decor that I was excited about staying at another Beach Mate resort. It was very disappointing, the standard was massively different. Aside from the uncleanliness, gross smell and looking old and tired all the little touches were missing, such as cushions on the settee and lamps in the living room. It was very basic and unwelcoming. Location was great and the pool area was nice but there were a few loose tiles that were sticking up; a definite tripping hazard and only a matter of time before there’s a broken ankle.

back recently from a christmas break with my daughter to atlantic gardens. rated by jet2 as 3 star. it is 1 at best. we got there on saturday afternoon & there was no reception team we needed to access a key via safety box and let ourselves in. so no option for a safe on arrival for money passports & cards. my daughter is 15 so we obviously do not share a bed & i made up the sofa bed for myself, or tried but they had only left enough blankets and sheets for the main bedroom all of which were disgusting with blood make up and general dirt & no pillow cases for the grubby pillows. it was chilly too, so we ended up sleeping in our coats with some of the less dirty bedding and our beach towels so barely any sleep of course! i went to reception sunday & the bar said there was no reception team at the weekend & to come back monday, this on a 5 night break and i have nobody on site to give me some clean/extra bedding, shocking. the whole room was filthy with spiders webs, marks & dust, no safe still either on sunday my only option was to spend ages texting and whatsapp'ing various jet2 staff to try to sort some were useful some useless but either way taking my holiday time up on the phone when i should be relaxing was not ideal. someone rang me late sunday afternoon to say they could sort & leave the bedding & towels in the room with a safe key, i had reported no tv remote too this followed later, but zero english language channels not even bbc world service. the room remained dirty with a spiders breeding ground with eggs on show in the kitchen window & i could write the word filthy on the wardrobe shelf in the thick dust, sadly after i had already placed my clothes in there. on returning to the room after a late lunch to make up the beds etc, i was amazed to find our front door was left open anyone could have walked in and at this point we still had no safe and there was a tablet a phone cash money and credit cards alongside passports just sat on a bedroom shelf how hard is it to lock a door behind you! we got on with the holiday as best we could but the room was rubbish, paying extra for a pool view room was pointless as such an overhanging balcony meant our downstairs room got zero sun all week. there were no coat hooks, no lock on the bathroom door, the fridge buzzed all night so sleeping a few feet away on the sofa bed was a nightmare, the front door lock was broken so you could not internally dead lock for security, the bedroom door so warped it could not be closed, 1 plug in kitchen for toaster kettle and microwave so this made breakfast more time consuming than it need be, put an extra socket in or at least an adapter. one female bar staff, the colombian looking lady was very rude and never smiled all week we were there, shouting oi and ringing a bell to collect your own food order etc, but she clears the tables so a bit odd she cannot served to you also, even when you tried a little spanish with her she screwed her face up and said what i dont