Atlantic Garden Beach Mate

The property boasts spacious, well-equipped rooms and convenient location near the beach, shopping center, and main attractions. It also offers three pools, ample sunbeds, and a quiet, relaxing atmosphere.

back recently from a christmas break with my daughter to atlantic gardens. rated by jet2 as 3 star. it is 1 at best. we got there on saturday afternoon & there was no reception team we needed to access a key via safety box and let ourselves in. so no option for a safe on arrival for money passports & cards. my daughter is 15 so we obviously do not share a bed & i made up the sofa bed for myself, or tried but they had only left enough blankets and sheets for the main bedroom all of which were disgusting with blood make up and general dirt & no pillow cases for the grubby pillows. it was chilly too, so we ended up sleeping in our coats with some of the less dirty bedding and our beach towels so barely any sleep of course! i went to reception sunday & the bar said there was no reception team at the weekend & to come back monday, this on a 5 night break and i have nobody on site to give me some clean/extra bedding, shocking. the whole room was filthy with spiders webs, marks & dust, no safe still either on sunday my only option was to spend ages texting and whatsapp'ing various jet2 staff to try to sort some were useful some useless but either way taking my holiday time up on the phone when i should be relaxing was not ideal. someone rang me late sunday afternoon to say they could sort & leave the bedding & towels in the room with a safe key, i had reported no tv remote too this followed later, but zero english language channels not even bbc world service. the room remained dirty with a spiders breeding ground with eggs on show in the kitchen window & i could write the word filthy on the wardrobe shelf in the thick dust, sadly after i had already placed my clothes in there. on returning to the room after a late lunch to make up the beds etc, i was amazed to find our front door was left open anyone could have walked in and at this point we still had no safe and there was a tablet a phone cash money and credit cards alongside passports just sat on a bedroom shelf how hard is it to lock a door behind you! we got on with the holiday as best we could but the room was rubbish, paying extra for a pool view room was pointless as such an overhanging balcony meant our downstairs room got zero sun all week. there were no coat hooks, no lock on the bathroom door, the fridge buzzed all night so sleeping a few feet away on the sofa bed was a nightmare, the front door lock was broken so you could not internally dead lock for security, the bedroom door so warped it could not be closed, 1 plug in kitchen for toaster kettle and microwave so this made breakfast more time consuming than it need be, put an extra socket in or at least an adapter. one female bar staff, the colombian looking lady was very rude and never smiled all week we were there, shouting oi and ringing a bell to collect your own food order etc, but she clears the tables so a bit odd she cannot served to you also, even when you tried a little spanish with her she screwed her face up and said what i dont

Sad to say we stayed here in 2022 and had a really good time apartment was nice and general feel very good , but we stayed again beginning nov 2024, the apartments are now all private , it’s all gated so on arrival we couldn’t even get into the complex, lucky the manager passed by and buzzed us in and gave us our key , the atmosphere is literally dead now , no one talks to anyone when sitting around the pool . Reception is hit and miss if ever open we had no toiletries in apartment and when I asked when the cleaner was due in we was told we wouldn’t get one , we had two towels , no clean sheets all week so was very very poor , the location is great so we just went beach every day. It’s such a shame but now that most of the apartments are privately owned there is only a couple that are rented out and I feel that’s why there is no atmosphere and a few others staying there agreed with us and won’t return , we will unfortunately not be going back ..