Coron Gateway Hotel & Suites Reviews

The room is large and right next to the pier for easy access to the sea. However, booking is only recommended for people who like to eat and live with animals. On the first day I checked in, I heard a strange noise from the curtains. I was so sleepy that I thought I didn't close the windows and the wind was blowing, so I fell asleep. The next day I heard running sounds on the ceiling, but I just thought the sound insulation was not good. I slept late on the third day and found several mice crawling on the curtain rod! ! ! The abnormal noise of the curtains is because they are running from the ceiling to the floor. The ceiling is because they are running. They live in the suspended ceiling and should be able to reach every room! Rat droppings were found on the windows and had to be cleaned many times. The hotel must be aware of this situation. They were expressionless when complaining and were not surprised at all! The food I brought was chewed and the locked box was chewed, but the hotel did not resolve the issue and did not apologize. There was no hot water in the shower during the first two days of my stay, and I couldn't find anyone to fix it. The security and cleaning staff are very nice, and the front desk will greet you with a smile every time, but if something goes wrong, no one can take care of it. After two days of complaining, only Ctrip was able to help resolve it. Thank you very much to the customer service staff for their patience!

Everything is old, dead, dirty. Ants, a large cockroach and a mouse were on the 2nd floor!!! The location was right next to the pier, there was hot water. Everything else was quiet horror, the air conditioning did not work well.

The service staff is very friendly, and the location is very convenient. You can walk to the busiest street in town and the seaside! The twin room we booked is facing the sunset, so it is very convenient to watch the sunset from the room. The room is big, but you just need to pay attention to whether there are mice...

It's on the beach, the environment is nice, the service is friendly, they help call cars to transport guests, and the room is very big.

Very shabby hotel. Broken air conditioning, musty smell, lights turned off at night in the room. Breakfast in the cafe at the hotel, not tasty and long wait. Pros: Comfortable bed, duvet included.

Facilities are OK, including breakfast is better

Hotel is near the port where all boat tours start. Accessible and near the restaurants. No elevator, we were on the 3rd floor. Room is spacious compared to other hotels in Coron. We booked a junior suite with shower and bathtub.