Extended Stay America Select Suites - Memphis - Cordova

The management was helpful but the staff wasn't trained to handle simple issues like booking discrepencies amd internet. First room I was booked in on Satutday, TV didn't work and front desk receptionist almost was going to pass the buck onto the ASM until Monday. Rooms "appear" clean until you walk barefoot and feel and see the accumulated dirt on their room floor (it was sticky). There was damage all over the furniture in both rooms too (took pics on day 1 to CMA). The outside property is dingy and hoodlums hang around, and there aren't cameras outside, so be cautious with that. I will say everyone staying there was either polite or neutral, so there is that. Stay on weekdays but avoid weekends.

The free breakfast still included in advertisement needs to be removed since it’s no longer part of stay

** in town for youth basketball tournament ** Not a family friendly location at all - felt unsafe. I was prepared that my car would be broken into when I woke up. Only a Place to stay if nothing else available. Must check in before 10p- took 20mins to check in with attendant on site. She Stated it was the WiFi acting up, but asked same questions multiple times. Adjacent property is a very lively bar/grill that had live DJ until 3:30am( we stayed on Sat night), approximately 30feet from our room window that would not fully seal shut.- noise all night. Made parking limited . Room itself , our socks were sticking to the floors- every surface in room was sticky. Group of older teens tried to follow us inside , but our key didn't work so none of us could get in : thankfully the host lady was just about to leave & heard us and came out and gave us new key cards ( we came dropped our stuff and ran to get food , by the time we got back key didn't work ). Parking lot had groups of people just hanging about at all times except when we left at 0730. Entire facility is dated and not very clean- strong odors all throughout. Bed linens appeared clean but hairs throughout ( we slept in our clothes and brought up our travel blanket/pillows).No breakfast aside from vending machine -not even able to get into lobby at checkout to return keys. No one was there. As stated , no one was onsite so there was no point to attempt to contact anyone about the condition of the room or anything else.

Great location. Friendly staff, nice breakfast, clean swimming pool.

Didn’t have pool and didn’t have tv with Netflix app

Needs renovating, the shower was cold, there is a bar & lounge next door, and even with the lights on, it was dark and dreary.