Guest User
January 31, 2023
SCAMMERS, SCAMMERS AND LAZIES. **They left us lying on the street after having traveled from another city and having paid for the stay in advance!!!** Upon our arrival at the accommodation at 2:45 p.m., it was closed to our surprise. We tried to contact us by phone, but no one answered us, and when they did it was 3 hours later to tell us that they had had to reduce their check-in time from 12:30 to 2:30 p.m. and that they were not responsible, that yes, if in addition to the room (which we had already paid) we paid 30 euros more, then if they let us stay...you have to be brave... They did not return our money, nor did they give us another alternative, in the subsequent days we made several complaints by different means and in no case did we receive any type of response from the accommodation, which denotes the good service and attention they have to their guests, it seems to me that we have very little shame and a lot of face that they did not even deign to answer!!!!! We feel CHEATED!!!
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