Guest User
May 3, 2023
Neat enough old hotel in the heart of Copenhagen near all things of interest, we enjoyed being able to walk out and find food, transport, parks and shops close by. The hotel itself is a classic old Copenhagen building which shows its age and while I'm sure some find it charming, I would say it's a bit below the standard you come to expect from more modern buildings. The staff was friendly and wanted to accommodate us although the cleaning staff seemed so into their own business that they wouldn't even notice us as we tried getting into the hotel's single elevator, rushing in before us so we almost collided as it didn't seem they were gonna come back inside the lift having just exited. No polite apologies either and on top of that the hallway was at almost all times we came through them, day or night, full of trolleys with used towels, jackets hanging on random hooks and generally just felt cluttered. Don't know if this was on all floors but it gave a weird impression disorder walking through the already-creaky hallway.
As for the room itself, it covered our needs and we didn't have issues with noises from other guests other than those walking through the hallway but at least the walls, floor and ceiling didn't cause disturbance. The beds were a little too soft for our liking and left us feeling sore the day after. Also a shame we didn't get the double-bed we had requested during the booking process. Somehow they mixed that up and reception staff didn't seem to know what our booking involved when we showed up. We decided the twin beds provided could be pushed together instead and leave it at that as we had been up at 4 in the morning and were exhausted. A final note on the room would be the weird furniture choices. You get these bed side tables that look like a school kid's wood working project, kind of rough around the edges and felt very cheap and sort of sloppy from a decorating point of view. In contrast, the reception cafe has a wonderful interior and is very charming so I was a fair bit disappointed that the room gave me this impression.
All in all, the hotel covered the features it should but I had really expected better from the impression I got when making the booking originally. Location is, however, enough of a pull to make up for the negative aspects. Perfect location for sightseeing and access everywhere.