AmericInn by Wyndham Coon Rapids

I had a pleasant 2 night stay at this hotel. Check in was great. A friendly staff person helped me check in a little early. The room was as expected, large enough and clean. The bed was very comfortable which is really nice because I usually can't sleep in hotels because of uncomfortable beds. It was nice and quiet. No outside noises at all. The breakfast each morning was nice too.The only negative is there's a strong smell of the cleaner used throughout the hotel, and very strong in the room each time I returned from being out. Overall, great experience.

The building isn't falling apart but could use some maintenance. The first room had a musty smell and a non-working TV, they moved us to another room. But new room hadn't been vacuumed and the sheets had cigarette burns. It served it’s purpose for sleeping, but fell short of expectations given its ratings.

The property was in better shape than when we last used it it was clean, easy to get to, and parking was right outside the door. Pool area was nice. However the room they assigned us was right by the back door and people came and went at all hours and the door slams shut every time. Woke us up every time it slammed. Didn't get much sleep and we were spending the weekend with the grands and need the sleep to keep up with them.

Bed was not comfortable and the air conditioning worked sometimes. There was food and drink left in the refrigerator from last occupants. Shower spray head sprayed out the the back against tbe wall and ceiling and tub did not drain properly

they said yes. I get a call the day of booking stating I need to provide a different card number to pay for the rooms. I provided the card information and asked if it will be charged upon arrival to the hotel. I was advised yes. I get a notification that my card that I booked the room for the reservation was charged for one of the rooms and the card I gave over the phone was charged for the other room. When I was told nothing would be charged until I checked in. I get to the hotel and they ask me to insert my card to pay for the rooms. I advised them that they already charged my cards for the rooms and showed them and emailed them screenshots of the charges in my bank accounts. The person at the front desk said I still needed to pay for the rooms as the transactions declined. I told them it didn’t decline as I had enough funds in both accounts and even called both my banks and both banks confirmed the transactions went through. I asked why my cards were charged in the first place as they weren’t supposed to be charged until I checked in and the person at the front desk didn’t have answer. He kept t

The carpet was sticky and there was extreme moisture in the air. The door and picture frame was cracked.