Baymont by Wyndham Coon Rapids

When I arrived it looked like a refuge camp. There were people outside cooking on grills and makeshift tables everywhere. I asked the front desk clerk if this was safe and he laughed and said yes. Our room was full of stains from the walls with poop and the furniture had different stain colors. The next morning the crowds of people were yelling in the lobby with no regard of anyone else and the counter people just ignored it or were included in the load conversations of whatever language it was. That night we had to go in a side door because they blocked the front entrance. I wouldn't recommend this hotel to my worst enemy!!!!

Absolutely TERRIBLE experience. Not sure where to even begin. The staff wasnt knowledgeable about the hotel itself, was told when we arrived the pool was being renevated and we had specifically picked this hotel for the pool, (after looking at past reviews the pool has been being "renovated" since AT LEAST Dec 2024) its very clearly just being used as a storage area as you can see under the blinds on the wibdows trying to hide the fact. The inside and outside of the building were filthy and disgusting. There are CLEARLY people living in the hotel that seem to think they own the place and literally take over. The breakfast was PATHETIC. Waffles.. maybe an apple or two and cereal thats almost empty. Theres a toaster and whn i asked about something to put in it the guy just shrugged at me and said theres a toaster there. The website claims they have all these great things, including omlettes made for you by an attendant. No sign of any such thing. Our room had a broken picture on the wall with a hufe chunk of glass missing from it. The tv didnt work and we had to have someone come in and it took him having to go get 3 different tvs then sitting there trying to set it up. And the only reason he even came to do it was brcause my dad was talking to him outside (he had told the manager but he hadnt said anything to anyone about it) Was just a horrible stay overall.

Something else. The pool wasn't functional. No water in it even. No cable. She said she would come to the room twice and never showed up for the whole day and night. No phones in the room. Water in the tub didn't drain for several minutes. Not worth 170 a night thats for sure. Maybe 60 a night. The beds were comfortable and clean. That's the only thing that was.

We had to ask for a shower curtain, dresser drawers were screwed shut, couldn't get lotion out on lotion bottle. The breakfast was a joke. A couple of apples, waffle iron didn't work, no toast. The was a little cereal and coffee.

The property is not living up to its potential. The facilities are not in great condition. Everything needs a thorough cleaning. I had maintenance issues with a TV that didn't work and a broken toilet seat. Neither issue was resolved. The breakfast bar was not fully stocked on a busy Saturday morning. Overall, this was not a great property for the money you pay.

Not the best…. The room was not vacuumed, we found a Dime and a red licorice twizzler on the floor between the bed and nightstand; the window screen was torn (we were on the first floor) and the shades were about 6 inches too short and couldn’t block the light and view; lights, refrigerator and microwave were not plugged in; television remote needed complicated sequences to access the tv and we had to get a staff member to come show us how to work it as there were not printed instructions available; the bathroom floor was dirty, especially around the toilet; there was no ice bucket in our room and the ice machine was not working anyway. On the positive side: the staff was congenial and helpful, finding an ice bucket for us and filling it from a bag of ice they had available, helping with the tv remote. Also the mattresses were very comfortable.