Novotel Constantine

Arrived at hotel for them to tell us we don’t have any rooms. After we showed them our booking confirmation and receipt for 3 rooms they said that this is not the case and we have 1 room which hasn’t even been paid. We should them the payment receipt only to be told that this is still not the case. Trip.com customer service then called them and they magically found the rooms after shouting profanities and being the most difficult customer services providers ever. Nothing was offered to us to compensate us for our troubles. I would not recommend this hotel if you are not well travelled as no matter what you do, you can’t argue with incompetence.

good hotel, in the heart of Constantine….breakfast very plentiful but unluckily not included and to be paid separately (1800 DZD)….nice room

First, when we arrived it took them a while to finish our check in, also , cleaning services showed up only once during the whole week , we had to ask for water bottles and the towels, also we had to throw the garbage. Second, the breakfast was good, with many choices , everything was fresh and tasty. The room was spacious and clean. The location is good, the hotel is surrounded by different shops, taxis are available all the time .

Small beds, but over all ok. No suplies in rooms like cup for coffee, but there is a kettle. Nice view. Breakfast had a nice choice. Compering Adef in Oran, Novotel looks like luxury. Very polite staff, people on reception speak english. Over all, nice experience. Wifi was ok in the rooms, and other parts of hotel.

The hotel looks like a typical Novotel. The room was nice overall but the bathroom shower needs work. Lots of rusty parts. The coldest temperature setting was too hot and the pressure wasnt good. I think these are the worst pillows I've ever felt. Very had and lumpy, like pieces of hard foam that were split apart. The sheets weren't very smooth either. If I ever come back, I might try the ibis. I think these two places are where more business people stay.