Hotels Near House with Lions in Constanta

I was in three different hotels here in Konstanta. All had four stars but only one could convince with service, friendliness, cleanliness and customer service. [The On Plonge Junior]. The staff are all friendly. The room always top clean. Eating and drinks were really good and cheap. It is also to mention here the child friendliness and the possibility for the small to play. A extra furnished toy and bolts before the hotel was at no time a problem. Washing service was also offered and has worked very well. All in the washing bag and washed and assembled back 48h later. I mention this here in another hotel, although washing washing is not the underwear. Sincerely, what is it going to do. Finally, a very thick praise to the entire team of On Plonge, does so.

This was avery nice room with good amenities. The bed was large even though room was on the small side.Breakfast was included and there was plenty of variety. lovely view although there was some road noise but I think it was more some work that was happening rather than the road

We stayed a week at the Iaki Hotel (and were sad not to meet Gheorghe Hagi !) We were very pleased with our room 303 which was extremely comfortable, the bed was good and quality linen. We had a large covered balcony with a sea view which was lovely. The bathroom was also good but need to mention the bath grab handle was coming away from the wall, we could have done with a rubber mat for the bath as it was very slippery and the towels were large and plentiful but over boiled and needed replacing. However it was otherwise a good bathroom. The front desk staff were exceptionally good and helpful and sorted us out the hop on hop off open top tourist bus into Constanta which we thoroughly enjoyed. The bus stops close to the hotel both directions and amazingly was only £2 each for over 2 hours ride. There's no audio though and the provided map was difficult to follow with 100 numbers, but it was fun ! Breakfast was a bit of a struggle, bread ran out by 9.30 most days and one day the bread available was very stale. The orange juice was lovely as were the croissants. The cooked section did not really suit the English palate, the omelettes were like tasteless leather and who eats salad for breakfast ? I absolutely loved the pool BUT there is a children's pool but the children were all in the main pool and in the deep end with water wings on and jumping in so getting a swim at times was difficult. People also put very large inflatables in the pool which again was tricky as they kept tipping the occupants over into the water. I was twice knocked by children diving in. The other disappointment was the lack of collection of plates and plastic tumblers etc - while the 2 pool staff sat playing on their phones. Three parasols blew over during our stay and one hit my husband but no-one came to see if he was ok, he was, but had a graze where the broken off part hit him. It also hit a man standing by the pool but the pool staff just collected it up and never asked if everyone was ok. We ate 3 nights in the Terrace Restaurant which was ok but it was hard work getting some staff to get our order right. To be honest some staff are rather sloppy and it is not possible to tell who is the Manager because that person needs to be about more making sure things are running smoothly. It is a very comfortable place to stay and I am glad we stayed there as it is classy in appearance and rooms appeared to be sound proof. I would stay there again if I came to Mamaia but I hope some of my criticisms are taken on board as helpful to improve the customer experience.

I am very happy with the view of the lake. Friendly staff. Parking in front of the house.

Impecably clean. Maximum attention to details: no restrictions about using the spa area,you can stay as long as you want, the temperature is carefully controlled on all hotel areas,I felt no disconfort on leaving the spa area to get to my room, they constantly perfume the air , there is low volume music suitable for total relaxation. The room was cleaned every day and the towels,bathrobes changed and shampoo refilled, any demands were met quickly. Breakfast was diverse ,tasty, good expresso. And the massage, amazing.( Felicia and her collegue we're profesional and pleasant). Always a pleasure to stay at this hotel