3-Star Hotels in Condado

Went to this hotel this morning to enjoy breakfast like had on Sunday morning (Very Good) while charging my phone and waiting in the lobby A Gentlemen Named “Melvin” hotel staff member (refused to give me his last name ) said to me in a very arrogant manner that I could not sit down n the lobby area that’s was completely empty bc I was not a guest at the hotel. Mind you that I’m waiting for a friend to have breakfast. I proceeded to the bar area to order some breakfast bc apparently you can be on the property if your not consuming I ordered breakfast. Feeling completely humiliated and uncomfortable about the Melvin’s additude and approach towards me I ask the bar tender what the gentleman last name. Melvin noticed I pointed to him and proceeded to walk over to me and say we have you in observación if I don’t like what I see I will kick you off the property. I felt completely disgusted/ and humbled by the way Melvin spoke to me that is not how you treat a paying customer. Management needs to do better there are ways to communicate a message or policy without being rude and be littling another human being.

There are not many Puerto Rico hotels to choose from on Ctrip, and the reviews are limited. Most of them are reproduced on booking. This hotel was chosen at random based on price and location. The hotel is quite old, the rooms are not big and clean, ten minutes drive from the old town, and there are some seaside highway scenery along the way. The hotel has two small swimming pools, which are mainly used to bring baby water. The beach in the hotel is very close, and a nice evening walk. Nearby restaurants, supermarkets, and Star Dad are available. There is a Chinese restaurant opened by Cantonese. The dishes are generally large but expensive, and three people eat ninety dollars quickly. Not recommended if there is no obsession with Chinese food. Breakfast at the hotel is not bad. If the requirements are not high, it is okay to eat enough. After all, the old breakfast is simple. After staying for two days, I got up to prepare for a bath the next day and found that there was no hot water. The parking lot is huge, $ 17 a night.

Unfortunately, the high expectations I had for this place were lacking. First of all, I booked a deluxe room which included a TV in the room, sofa bed and was supposed to have its own entrance and privacy. As per the instructions on Hotels.com it stated that I should contact the property at least 24 hours in advanced for check-in details. I did just that and was met with a return message stating that I would receive the information prior to check-in on the day the reservation was to begin. Nevertheless, I didn't receive it until 4:15pm, mind you that the normal check-in times, as posted, are 3pm-10pm. Not only did I receive the check-in details about 1-2 hours late but also received a phone call with some confusing information. The lady informed me that my room had supposedly been ”overbooked” by the system and that my room wasn't available for my stay. That they would award me a room inside an ”apartment”, which is usually reserved for Airbnb and as compared to the deluxe room I had booked, included a larger space with a kitchen and other rooms which would be closed. I didn't really need a kitchen since I wasn't planning on cooking etc and was definitely skeptical and thinking how that happened since I had reserved the deluxe room days in advance and wasn't contacted for it at all. No other option was offered to me and I decided to go with it and give it a try... Unfortunately, upon arrival my skepticism was met with reality. All the access gates for the property are open, no locks, meaning anyone can enter the property at any given time. The only actual room which was open inside the ”apartment” didn't have all the amenities as the one I booked and the entire ”apartment” didn't have a single TV. Moreover, there were other people's belongings inside the room, ”apartment” and balcony, which in fact had a seating area but the cushions had been removed so it was useless. Another person's sandals, lighter and more surprisingly contraceptive pills were visible upon arriving. I found this to be unacceptable, specially during these times. I didn't feel comfortable and actually questioned the cleanliness and infection control, given that clearly no one had verified the lodging area and took care of the items which I previously mentioned. I felt unsafe at this time, not knowing if there was other people with access to the ”apartment”, given the fact that there were other people's items left in plain view. I contacted the property regarding the findings upon arrival and I didn't receive a response. I was confused about what to do since I definitely didn't feel safe and didn't know how to proceed since there's no front desk in the property. I never heard anything back and decided to vacate the property and seek lodging elsewhere. That meant having to pay for a hotel elsewhere and spend an additional quantity of money than we were expecting but it was a decision I made with my partner because ultimately we didn't feel safe!!!

The staff rated an A++ and saved my trip to PR.. No thanks to airline cancellations, both my arrival and departure were delayed. Thankfully, the front-desk staff was super helpful in arranging my accommodations, esp when I had to spend an extra night in PR. The hotel is in a very good location, just off the beach in Condado - thus it's not quite a beach hotel. It is very quick from the airport and literally across the street from the beach. There are many restaurants nearby (and bars) but the nearest supermarket is about a 15-minute walk (there are convenience stores / pharmacies nearby). It's also very close to the ”lagoon” - a nice place to walk. The hotel itself is nice, nothing fancy. I had two different rooms - the AC was a little noisy in one of the rooms, but both ACs worked very well (important in hot / humid PR). There was no external noise but there is a little internal noise (doors opening, e.g.). The rooms are very well cleaned (and disinfected) and the fridges, irons, showers all worked well. The WiFi was very good in both of the rooms. There were plenty of outlets for recharging. Breakfast was average. The coffee was very good. They have different pastries each day and some of them were very good. The price was pretty good for the area, but Condado runs on the expensive side. I would stay here again.

We spent one night here before a cruise. The hotel was clean and basic. They have one small elevator so be prepared to wait. It is a short walk to the beach, through a rough neighborhood. be alert at night. A rooftop area has pretty views with comfortable seating. There was no bar, but local stores do sell alcohol, so we purchased a few bottles of wine and beer to enjoy the sunset. Here on the rooftop they serve morning coffee and a continental breakfast.

Here’s a brief summary of our family’s stay at Comfort Inn, San Juan for five days in August 2022. The GOOD – Location: It’s a 5-7 minute walk to the beach and the hotel offers complimentary beach towels, sun umbrellas, and lounge chairs for your use. There’s also a Cartier store at the end of the block, so you’re in a decent part of town, and there are quite a few restaurants within walking distance; Rooms: Our room was clean and bright. It looks like it had been renovated in the not-too-distant past. Good water pressure, nice TV, clean linen, small fridge, microwave, and coffee maker; Breakfast: There are some nice options included in the breakfast. Hot items (cheese omelets, bacon, sausage, country potatoes), cereal, make-it-yourself waffles, pastries, fresh fruit (bananas, apples, clementine oranges), yogurt, and a variety of juices; Hotel pool: It’s small but very nice. In addition to the pool, there’s also a hot tub for the adults and a kids’ wading pool. Lots of lounge chairs and towels. Fitness center: It has nice equipment and is in good condition, located by the pool; Housekeeping staff: We interacted with several members of the housekeeping staff and they were all extremely helpful and friendly. High marks in that department! The BAD – Parking: Technically, there is a parking lot at the hotel but it only holds about eight cars, at best. Beyond that, you’ll need to park in a garage down the street for about $20/night. The hotel was in the process of repaving the parking lot while we were there but I don’t think it will result in adding any additional spaces; Flooding: The street on two sides of the hotel flooded to a depth of about 8 inches twice during the five days we were there. Not sure what causes it, but it’s apparently an ongoing issue. If you want to get past the flooding, you have to get creative on how to access the front door. Not impossible, but also not ideal. The DEHUMIDIFIER – The first night we were there, we woke up in the morning to find that the floor in our room was WET. Not damp, but WET. As in, a “Maybe we should go look for a mop” kind of wet. It was at that point that we noticed a dehumidifier under the desk in the room. The digital readout read, “Current humidity: 85%”. I don’t doubt it. Once I turned the dehumidifier on, we left it on for the remainder of our stay. It did help IMMENSELY but we had to empty the bucket in the dehumidifier down the shower drain about twice a day, so it was an ongoing process. We also noticed a dehumidifier in the hallway so humidity is apparently an issue there as well. SUMMARY – Overall, we were happy with our stay. The amenities are nice and the price isn’t bad, considering the prices of other hotels in the same vicinity. Parking isn’t ideal and neither is the flooding. And as long as you don’t mind keeping up with the dehumidifier, the room is pleasant to stay in. There aren’t a lot of bells and whistles, but there’s not a lot that seems lacking either.

Rooms were ok… nothing out of the extraordinary but it had a weird smell to it. The location is nice, it’s near condado area almost everything walking distance. AWFUL service. Since we came in we had problems to check-in and confirmed our reservation had the late check-out at 1pm since it was included. We had Late Check-out included and when we were about to check out, we told the lady at the front desk that our check out was at 1pm. She looked at us and said no it’s at 12pm but with a bad attitude. Then I told her that our stay had included the late check out. She then said with the same very bad attitude, “well if you said that at first”. Then my partner said well there’s a problem with organization because we said that at check in and she confirmed it. She then responded with even more attitude… “No the problem is communication” Honestly for being a “Hotel” it had a horrible customer service. Not recommended at all if you want a pleasant vacation.

Located in San Juan (Condado), Casa Wilson Inn is within a 15-minute walk of Plaza del Mercado and Parque La Ventana al Mar. This bed & breakfast is 2.2 mi (3.6 km) from Puerto Rico Convention Center and 2.4 mi (3.8 km) from Jose Miguel Agrelot Coliseum.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this Mediterranean bed & breakfast include complimentary wireless internet access, concierge services, and gift shops/newsstands.Grab a bite from the snack bar/deli, or stay in and take advantage of the bed & breakfast's room service. A complimentary local cuisine breakfast is served daily from 7:00 AM to 10:00 AM.Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby.Make yourself at home in one of the 13 individually decorated guestrooms, featuring refrigerators and Smart televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

With a stay at Placid Suites in San Juan (Condado), you'll be within a 5-minute drive of Condado Beach and Casino del Mar at La Concha Resort. This apartment is 2.7 mi (4.4 km) from Puerto Rico Convention Center and 3.4 mi (5.5 km) from Port of San Juan.

With a stay at Condado by Otium in San Juan (Condado), you'll be a 4-minute walk from Casino del Mar at La Concha Resort and within a 5-minute drive of Pan American Pier. This apartment is 0.8 mi (1.3 km) from Condado Beach and 2.5 mi (4 km) from Puerto Rico Convention Center.Make use of convenient amenities, which include complimentary wireless internet access and an arcade/game room.Make yourself at home in one of the 16 air-conditioned rooms featuring kitchenettes with microwaves and espresso makers. 50-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected.