Ibis Concepción Reviews

Response from Property: Dear Guest, We appreciate the time you have taken to share your comments about your stay at ibis Concepción. We are very sorry that your experience did not meet your expectations; please allow us to extend our sincerest apologies. At Ibis, we strive to provide a quality service to each of our customers, which is why your comments are very important to us. Please be assured that we will take the necessary measures to ensure that what happened during your stay does not happen again. We sincerely appreciate that you have shared this matter with us and we trust that you will give us another opportunity to offer you an optimal service. Receive a cordial greeting. Hotel Ibis Concepción

Response from Property: Estimado Huésped,Muchas gracias por dedicar el tiempo a compartir su opinión con nosotros. Nos hubiera gustado que tuviera una mejor experiencia en nuestro hotel y es por ello que tomamos nota para mejorar los puntos que no fueron de su agrado.Día a día nos esforzamos en ofrecer una experiencia excepcional a nuestros clientes y es evidente que esta vez no pudimos alcanzar nuestro objetivo. Le agradeceríamos que nos diera otra oportunidad y puede estar seguro que trataremos de hacer todo lo posible para que tenga una excelente experiencia en nuestro hotel de la cual muchos huéspedes ya han tenido la ocasión de disfrutar.Atentamente,Hotel Ibis Concepción