Home2 Suites by Hilton Columbus West

Good hotel option.

Booked room on *******, arrived with family and was told on top of the ******* rate as well as taxes that additional $15 dollars before I could check in since ******* rate was less than the room rate required by the hotel. On top of the room that was booked was for a King studio suite however when arrived was given 2 queens, when asked why the change no reason was given as we had called to verify 2 king studios were in fact available prior to booking.

It’s a nice place to stay. Rooms are clean and spacious. Accommodating to pets, although they charge $75 extra. Quite steep in my opinion. No lotion or conditioner in room, but they do provide them at the front desk. Breakfast is pretty decent.

The hotel was really nice. My only complaint was the shower was clean to standard. There was someone else's hair on the wall and around the soap dispenser was dirty.

Was there for a concert. Went to check in at 3:00 and room was not ready. Never received a digital key (kept saying room was in progress). When I got back from the concert I waited for someone at the front desk and no one came. Finally another staff member came by and got the gentleman that was supposed to be checking me in. Stay was nice, but check in was a hassle

Wonderful I always prefer a suite when I travel. I was very happy to have a kitchenette. Room was large, clean, and so was the bathroom. Staff very friendly. Because this was a business trip I didn’t have time to explore other amenities, but if I travel to Columbus again, I’ll absolutely stay again.