SureStay Hotel by Best Western Columbus Downtown
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1 night
1 room, 2 adults, 0 children
All properties in Columbus
SureStay Hotel by Best Western Columbus Downtown
1024 Veterans Pkwy #1034, Columbus, Georgia 31901, United States
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Highlights
Free parking
Delicious breakfast
Ideal location
Pets welcomeAmenities
Private parkingFree
24-Hour Front Desk
Wake-Up Call
Wi-Fi in Public AreasFree
Business Center
Room Service
Lobby Bar
CCTV In Public Areas
All amenities
Property Description
SureStay Hotel by Best Western Columbus Downtown is in historic downtown Columbus, five miles from Fort Benning and just across the bridge from downtown Phenix City, AL. We are within walking distance of Coca Cola Space Science Center, Chattahoochee Riverwalk, Springer Opera House, Columbus Civic Center, Columbus Convention Trade Center/historic Columbus Iron Works and Auburn University. Several cocktail lounges and restaurants are nearby. Our amenities include free continental breakfast, free high-speed internet access and our business center. Business travelers can also access copy and fax machines. Meeting room available. Guest rooms have coffee makers, hair dryers, irons and boards. Some have microwaves and refrigerators. Non-smoking also available. Whether traveling to the Columbus area for business or pleasure, SureStay Hotel by Best Western Columbus Downtown provides friendly customer service, great accommodations and affordable rates. Reserve your room today.
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6.6/10
Great stay. We enjoyed! Staff was friendly and helpful
All 98 reviews
Surroundings
Airport: Columbus Metropolitan Airport
(9.5 km)
Landmarks: St Luke Ministry Center
(190m)
Landmarks: Columbus Riverwalk
(210m)
Landmarks: Saint James Ame Church
(250m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
2 Queen Beds, Non-Smoking, Work Desk, Microwave And Refrigerator
2 Queen bed
Non-smoking
Refrigerator
Cable channels
Hair dryer
Connecting rooms
Check Availability
4
1 King Bed, Non-Smoking, Work Desk, Microwave And Refrigerator
1 King bed
Non-smoking
Refrigerator
Cable channels
Hair dryer
Connecting rooms
Check Availability
5
Accessible-1 King, Mobility Accessible, Communication Assistance, Bathtub, Work Desk, Microwave And Refrigerator, Non-Smoking
1 King bed
Non-smoking
Refrigerator
Cable channels
Hair dryer
Connecting rooms
Check Availability
5
2 Queen Beds, Smoking Room, Work Desk, Microwave and Refrigerator, Wi-Fi
2 Queen bed
Smoking Permitted
Refrigerator
Cable channels
Hair dryer
Connecting rooms
Check Availability
4
1 King Bed, Smoking Room, Work Desk, Microwave and Refrigerator, Wi-Fi
1 King bed
Smoking Permitted
Refrigerator
Cable channels
Hair dryer
Connecting rooms
Check Availability
6
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)
1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
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Guest Reviews
6.6/10
98 reviews
- Cleanliness6.6
- Amenities6.5
- Location6.6
- Service6.6
Average for similar properties in Columbus
Review summary
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Staff: Staff is described as friendly and helpful by multiple users(based on 1 review)
Guest User
December 9, 2024
Great stay. We enjoyed! Staff was friendly and helpful
Mandi
August 5, 2025
The breakfast is nearly non-existent.
The shower was in poor shape. The curtain rod was broken and the curtain they had did not fit the shower. Because of this, water floods the bathroom and into the main room. The floor just outside the bathroom is warped and water damaged from previous guests doing the same thing.
The room was extremely hot when we arrived. The staff did not turn on the air conditioner prior to our arrival.
There were only two easily accessible outlets in the room. They were on the opposite side of the room from the desk.
We did not receive room service during day 2. I had to go to the front desk after 7pm to ask for toilet paper and towels.
Roxann
August 4, 2025
The staff was great they treated us very nice. We have a German Shepherd which is a breed no one will allow so it was nice to be able to have our pet with us. Thank you
Brittany
August 5, 2025
Decent stay waking distance to the heart of downtown Columbus. Rooms are small but clean, have a mini fridge, microwave, hairdryer. They also have an onsite laundry machine for guest that cost $4 to wash and dry. Would have like to have had a smart tv so you could watch Netflix or Amazon on the tv. I did not try the breakfast but was told they didn’t have coffee. They were friendly and changed the towels in the room daily which was nice.
John
July 28, 2025
ROACH HOTEL
COCKROACHES
On our return trip (7/25), we encountered a cockroach in the bathroom. We were moved from room 117 to room 105. When we woke up the next morning, there was a cockroach on the floor of that room.
We expect both the room deposit and the room fee refunded to us immediately.
Today is Monday, July 28, and if this is not done by the end of business today, I am going on Yelp, and I am going to the Better Business Bureau.
Kym
July 12, 2025
The overall experience was poor. The toilet was broke, every time I had to flush, I had to plug the toilet with my hands. Housekeeping never came to the room during my 3 days stay. The staff was fixing another room, problem they waited until after 7 p.m.
Mark
July 4, 2025
Pleasant, friendly staff and the priority was in a good location. Walkable to the river and several restaurants, shops, etc.
SABRINA
June 8, 2025
It was ok besides my room air conditioner not cooling properly. I was giving the option to move to another room but I was about to head to an event and really didn’t have time and by the time I got back in I didn’t feel like moving all my things to another room. They just need to check appliances before booking etc.
Services & Amenities
Most popular business facilities
Private parking
Free
24-Hour Front Desk
Wake-Up Call
Wi-Fi in Public Areas
Free
Business Center
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Business services
Business Center
Front desk services
24-Hour Front Desk
Wake-Up Call
Languages spoken
English
Food & drink
Room Service
Lobby Bar
Safety & security
CCTV In Public Areas
First-Aid Kit
Smoke Detector
First Aid Services
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 11:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
CuisineWestern
Opening hours[Mon - Sun] 06:00-09:00 Open
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$100.00 (approx. €86.26) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.
Pets
Pets are allowedAdditional charge
Fee: Contact the property for details
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Renovated: 2021
- Number of Rooms: 59
Phone:+1-706-4302114
SureStay Hotel by Best Western Columbus Downtown is in historic downtown Columbus, five miles from Fort Benning and just across the bridge from downtown Phenix City, AL. We are within walking distance of Coca Cola Space Science Center, Chattahoochee Riverwalk, Springer Opera House, Columbus Civic Center, Columbus Convention Trade Center/historic Columbus Iron Works and Auburn University. Several cocktail lounges and restaurants are nearby. Our amenities include free continental breakfast, free high-speed internet access and our business center. Business travelers can also access copy and fax machines. Meeting room available. Guest rooms have coffee makers, hair dryers, irons and boards. Some have microwaves and refrigerators. Non-smoking also available. Whether traveling to the Columbus area for business or pleasure, SureStay Hotel by Best Western Columbus Downtown provides friendly customer service, great accommodations and affordable rates. Reserve your room today.
Frequently Asked Questions
What are the check-in and check-out times at SureStay Hotel by Best Western Columbus Downtown?
Check-in at SureStay Hotel by Best Western Columbus Downtown is from 15:00 and check-out is by 11:00.What are the check-in and check-out times at SureStay Hotel by Best Western Columbus Downtown?
Are pets allowed at SureStay Hotel by Best Western Columbus Downtown?
Yes, pets are welcome at SureStay Hotel by Best Western Columbus Downtown, but it is best to call ahead to confirm.Are pets allowed at SureStay Hotel by Best Western Columbus Downtown?
Does SureStay Hotel by Best Western Columbus Downtown provide breakfast?
Yes, guests at SureStay Hotel by Best Western Columbus Downtown can enjoy breakfast during their stay. Breakfast option(s): Western. Does SureStay Hotel by Best Western Columbus Downtown provide breakfast?
How much does it cost to stay at SureStay Hotel by Best Western Columbus Downtown?
Prices at SureStay Hotel by Best Western Columbus Downtown may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.How much does it cost to stay at SureStay Hotel by Best Western Columbus Downtown?
Which airport is closest to SureStay Hotel by Best Western Columbus Downtown?
The nearest airport is Columbus Metropolitan Airport, just about 13 mins from hotel by car (9.5 km) away.Which airport is closest to SureStay Hotel by Best Western Columbus Downtown?
What is the cancellation policy for SureStay Hotel by Best Western Columbus Downtown?
The cancellation policy for SureStay Hotel by Best Western Columbus Downtown depends on the room type and booking terms.What is the cancellation policy for SureStay Hotel by Best Western Columbus Downtown?
About This Property
| Nearest Airport | Columbus Metropolitan Airport |
|---|---|
| Distance to Airport | 9.48KM |
| Average Price From | EUR88 |
| Hotel Star Rating | 2 |