Popular Columbia 4-star Hotels

Super great

Hotel is close to Columbiana Center. The AC unit in the room was cracked and falling from the wall but still worked. Hotel offers restaurant and a la carte food. Overall, quiet, clean, and great location.

I couldn’t ask for a better place to stay to bring in the new years … or in general ! I will deff be back !! The views. The location. The inside is the hotel. Beyond perfect. Great for walking. Great for walking with little ones. Everything worth seeing is soooo close. My daughter and I truly enjoyed it and still are enjoying ourselves.

I don't like leaving negative reviews because I understand things happen. Especially when I must say Embassy Suites has been our go to hotel. Unfortunately, we are going to have to switch to a different brand. It is understandable that hotel cannot stay “brand new” however routine maintenance of the rooms should be a minimum. The past few times we have stay it has been the same thing, the rooms have been run down. If it is not a newer hotel, the Embassy brand does not seem to do just a basic job of maintenance. Our most recent stay, the room was subpar at best. The bathtub was peeling, the furniture had so may stains on them my wife pulled the sheet of the bed just to sit on it, the wall paper had ripples in it, not bubbles but ripples. To top it off, we got bit by only what we can say were beg bugs. If it was for the poor maintenance, I would chalk the beg bugs up to what happens in the hotel industry, they are bound to happen even at the most expensive of hotels however, this hotel was so poorly maintained, it is more likely they have take not measure to control this. We have noticed this trend with older Embassy Suites Hotels, usually located in predominately minority populated areas. Really sad. The staff was nice and friendly but they can’t make up for the poor room. If we would have checked in earlier, we would have demanded a refund and went somewhere else.

The staff as this location is amazing! Super friendly, accommodating and professional. I love coming to Columbia and knowing that I will be taken care of at the place where I am staying gives me peace of mind. If you are looking for a hotel that is centrally located, you won't find a better place.

I was so disappointed in my stay. First let me say I received a call when I checked in to see how things were and I said fine. Well later when I was ready to shower, I realized there was no body wash in the compartment. I called downstairs and some was brought up. Then as I was cleaning up the living area, I realized the trash had not been taken out from the previous guest. This really made me feel as if my room had not been cleaned properly. I had no coffee cups or coffee in my room just a coffee lid. I just did not have a pleasant stay at all. The room was spacious and the renovations were nice but apprehensive about staying again.

Beware of this hotel! Stayed nearly 30 days here. Had over $2000 still unresolved Fraud charges on two of my cards used at this hotel. Was harrassed daily even when room had been paid in full. Double charged twice during the stay tying up much needed funds that took over a month to get credited and refunded! Police were called , ultimately forced to leave a night I paid $165 for! Waited hours at the desk. They would run my card so many times and have it flagged for fraud - forcing me into hours on phone held hostage in their lobby while I had to call my bank and fight to have fraud alert lifted. Door keys constantly not working in the middle Of the night. Pool room was freezing and pool dirty. The laundry had one working machine for entire hotel day and night. The printer was NEVER able to be used to print anything. The game Room we were not even told existed until 3 weeks after staying there. Then once we knew about it no one could find where the game controller and supplies were kept. Horrid nightmare experience!

I'm a little late with my review, but I dare not leave feedback for the staff who catered to my family and our needs during one of the most heartbreaking times of our lives. My family and I flew from all over to gather for my dear grandmother's funeral. From day one, Deshaun and Ashley have been very sweet, accommodating and supportive of whatever requests we needed. The events manager (forgot her name!) was also a huge help in letting us have the private repass in one of the conference rooms. We stayed for 2 weeks ,having to extend our time to help situation my grandmother's affairs and Ashley was very helpful in assisting us with multiple rooms and keeping us all near each other. While not all of the staff were as friendly or helpful, I am making it a point to call out those who were. We had a few housekeeping issues during certain shifts, but again we don't normally stay in local hotels for such an extended period of time, so I guess it was to be expected. We made the most of it and were grateful for the time we were there. Oh, and I dare not shout out the bartender, I think his name was Troy?! He was such a sweetheart and made some of the best Henny cocktails I've ever had. He consoled me on one of my bad nights missing my granny and he's a great listener! Thank you so much for those of you who helped and aided with my family during our time of need.

Celebrate your style at Aloft Columbia Downtown, a hip new hotel in the always-buzzing Congaree Vista. We offer easy-breezy access to businesses, government offices and cultural hotspots, as well as stunning natural beauty in and near the city. Meet and mingle with friends at our wxyz(SM) bar, grab a sweet, savory or healthy snack from re:fuel by Aloft(SM), our 24/7 pantry or play in our re:mix(SM) lounge. Plus, you can always stay connected with free hotel-wide wired and wireless High Speed Internet Access! Breeze into one of our Aloft rooms, featuring our ultra-comfortable signature bed, walk-in shower, custom amenities by Bliss® Spa and more. Our plug and play connectivity station charges all your electronics and links to the 50” LCD TV to maximize work and play.

Shower hard to operate. No regular coffee in room, $200 deposit paid for incidentals at check in… today I have a bill charge taken out of $119.25, instead of the credit of $200 back . I had already paid the reservation in full to Trip.com before check in. Front desk staff was very rude during entire stay. Most problematic even still was that I did NOT have wifi connection during the entire stay! Had to use my cellular data in the room all during the night … front desk never resolved nor seemed concerned about not having wifi access , nor did they offer a solution or compensation. We sat out front of the hotel for over 3 hours trying to come up with the $200 credit card to “authorize” for incidentals. Not the best experience for my birthday or ever! Calling hotel now about the non return of my $200 and double paying for the room that we only in from 10:30 pm- 12:15 next day!