WhyHotel by Placemakr, Columbia

It’s newly built building. Everything seems new and clean. The area is really chilling and nice with some restaurants and bars options. Recommend it!

The hotel called us the day before we arrived and said our reserved room had been trashed by a previous resident so we wouldn't get the room we had paid for. We asked them to adjust the price we paid but they weren't able to do that. Bedroom was also very small. Could not get end tables on both sides of the bed. Will travelocity adjust what we paid because we didn't get the room we reserved?

Weird check in process and felt the people that worked there hated their job. They just wanted nothing to do with interacting with questions or requests. Asked for a late check out and they first refused but finally gave me 1/2 hour to 1130. They made it clear once i checked out, i was no longer welcome at the property. I was going to a concert at the pavillion next door and hoped to leave the car. Figured as long as I paid the $35 a day it should not be an issue. I was told I had to move the car and when asked what options were in the neighborhood, given little assistance.

My kids loved this place. They didn’t want to leave and see any of the area. I guess that means it was an absolute hit.

I was disappointed because there was a full on video production shoot happening in the hallways with equipment and lots of staff associated blocking the hallways. No laundry detergent, no dish detergent or dishwasher detergent. The bedroom was so small and only had a small window that looked into the living room which was strange. In order to use the luggage dolly I would have to leave my license to assure that I would bring it back. The apartment leasing company is located in the lobby but the hotel check in is on a different floor so of course I greeted who I saw. However I didn't want to interrupt their conversation so I waited patiently however they ignored me and when I said excuse me after about 4 minutes of just standing there they annoyingly said that check in was on another floor.