Numa Cologne Ehrenfeld

Great but AC is weak, everything else is good

Great accommodation - odd lifts Comfortable beds. Air conditioning, and shutters on windows. Kitchen was good but with not enough working surfaces. Location good - easy transport into centre, nearby shops, supermarkets and restaurants. Being on a high floor meant that it was pretty quiet with the windows closed, but the square outside was too noisy to leave the windows open when sleeping. There was an 'Essentials' room on the 6th floor, which was intermittently stocked - the first time we visited there was no milk, but there was on the second time. Unfortunately two out of three lifts were out of order. This often led to queues for the lift. In addition, the pin code system required to operate the lift repeatedly failed to work, stopping us from going to the correct floor. Stairs were available but being on the 9th floor, it was easier just to wait. Slightly unclear about the method of entry to the building in advance, as we were sent information implying the requirement of a check-in process when one did not exist. However, this was relatively minor, and overall, the stay was good.

Not recommended Useless communication, wrong room, everything that was "included" cost extra (e.g. laundry). Rude staff.

Great location, clean, large rooms, amenities are perfect!

Comfortable stay in Ehrenfeld. Hotel name changed to Numa ( Joyn Serviced before). The kitchen room was large and spacious. Room was very clean and convenient location in Ehrenfeld. Not near to the city center but easy access via U and S bahn