Best Hotels near Parco del Sole, Collazzone

Be very careful! On approaching the property we wondered what we were letting ourselves into. The car park was overgrown and the place was deserted. Reception were particularly unhelpful...restaurant closed at 2pm and even though we arrived just before that time, there qA no offer of food or room service. We had prebooked a meal for 7.30pm (in January!) only to be told that they had a block booking, the restaurant did not open til 8pm and even then we would have to come along after 9pm and choose from a set menu that was for the block booking. Booked a Country Superior Dependance. The room was terrible. It was clean but it was sp**** and barren compared to the web pictures. The sofa was stained and ripped and the terrace was dressed with 2 half empty tubs...the hotel later explained due to the weather albeit no other hotel on our trip had such issues. The living room would challenge anyone's idea of comfort. We requested a room change but could only be offered a similarly uninspiring room without a balcony..but the promise that we could change the next day. On reflection we decided not to stay. Reception then tried to offer other rooms albeit they had earlier said we had seen the one available. Reception, after a prolonged call with the hotel director, insisted on a 2 night no show cancellation charge notwithstanding that we had shown up and the hotel had been unable to offer the accommodation booked as described on its website. Despite numerous exchanges since, the hotel insists on keeping its 2 days payment. Frankly they need the money to put some furniture and feeling into the room that we were offered. Just compare the pics! As I say...this is the only hotel I have ever walked away from.

What a beautiful location. A historic villa surrounded by breathtaking scenery and transformed into a quality hotel with respect for traditions and history. We were warmly welcomed by a friendly Claudia, who did everything to meet our room requirements. All the staff are friendly, obliging and very helpful. Everyone deserves a compliment, but we would like to mention two people in particular because they really stood out during our stay. Firstly Susana, who, as responsible for the whole, was literally everywhere at the same time during our stay, and who coordinated the activities with flair, flexibility, insight and customer focus. A professional lady with knowledge of her job, sincere kindness and a warm heart, who was always ready to help or provide information. We also want to mention Vasil. A devil-does-all who was always ready and who noticed everything to take appropriate action right away. Friendly, warm, obliging, professional and discreet, that is what characterizes him. La Ghirlanda can be proud of employees such as Susana and Vasil. Regarding the accommodation: it is top notch. Quiet and very rural, quality service, good food, exquisite wines, comfortable rooms with all amenities, a well-located base to explore the Umbria region and the Sagrantino terroir. In between, you can also relax by the pool where you have a literally astonishing view of the surrounding Umbrian hills, the unspoiled nature and the enormous estate of the Count Pongelli-Benedettoni family, where top wines, olive oil and many other organic products are made with respect for nature. We had a very adventurous tour of the estate in a Polaris all-terrain vehicle with expert explanations from Guilhelmo, son of the Count, who provided us with all necessary clarifications with flair, in a very warmly and knowledgeable manner. We will be back for sure!

I stayed with my partner, a little work and a little holiday, we can only praise so much professionality and courtesy, we can't find a defect, even the restaurant is extraordinary, everything is unpredictable! We will return with pleasure