Guest User
January 17, 2024
On a scale of 1-5 they are a 10. In our case, the excellent service began before we even landed... we were contacted by the team to address menus and preferences prior to even beginning our trip. And it only improved upon our arrival. Our family of 5 was met curbside and escorted inside to the check-in area and then ushered down to our adjoining suites where everything was explained. After a short break we had our first arranged experience - visiting a local oyster farm... which doesn't sound too exciting on the surface, but having a personal guide take us out into the middle of a small bay in waders and picking oysters out of the water, shucking them and enjoying them with a great Tassie white wine was a spectacular way to start the trip. We took an incredible hike to Wineglass Bay the next day and then visited the resident Tasmanian devils - truly inspiring and educational. Our stay was entirely too brief, but was highlighted by amazing service from start to finish. The accomodations were top notch, the views were spectacular, and the food and drinks were excellent... but they all paled in comparison to the truly exemplary service provided by the staff. Friendly, knowledgeable and beyond helpful, I felt like they were part of the family before we even left. Needless to say, we WILL be returning... and staying longer!