Phenomenal 🌟🌟🌟🌟🌟 Reception/Concierge - Amazing team, very welcoming; always had lots to talk about with them & they adored our 8month old baby girl! - They we’re always so friendly and gave us such a lovely check in, lovely holiday. Bar/Waiters/Waitresses/Chefs - These guys never failed us, from breakfast to our evening meal. They always interacted with us, bought our drinks, asked how are day was and what we had planned. They were all amazing, they all work soooo hard! Housekeeping - There was one lady in question (i’m sorry we didn’t get her name) she looked after our room throughout our stay (4216?) - Without fault she would greet us; have a good old conversation with us; by the end of the week we felt like we were such good friends! - Our daughter loved her! Olympic Jewellery - The guy that worked in there, amazing.. he was our daughters best friend; he was so nice and friendly. All staff - a real credit to this hotel, it will be hard to go elsewhere & not compare them! The Room - Big, spacious, clean & amazing views. The Grounds/Pools/Play area - Always clean, always tidy; the maintenance/gardening team do a fantastic job of keeping everything together. Our girl loved the park & the merry go round, but she was always asleep by 9pm when they turned it on - The only downside was that the pools are so so cold! but maybe in hight season the sun would warm them up? - We went into the arcade area, it was a little run down; could be more exciting but i guess for kids; it’s the best place ever. Entertainment - we went off peak season; so we didn’t expect much, we went for 10 days and only caught the last 2 nights entertainment; i don’t think there was anything on throughout our stay; we were fine with that because we were usually in the room by 10pm knackered anyway. This was our first holiday as a family, it was truly one to remember and reminisce; we’re even talking about going back next year in peak season. Thank you to everyone for making it so special 👏💛