Hotel Heritage

This was the perfect place for me to stay in Cognac. The hotel has a fantastic central position with a 2 min walk to a wide selection of bars and restaurants. It is on a shopping street and the majority of the Cognac visitors centres are within a beautiful 10 min walk. The staff were all very welcoming and spoke really excellent English. The hotel is a beautiful house, well adapted to give all the modern facilities you would expect. The overall feel is spacious, light and airy. It was clean in both the room and public areas. Despite the originality of the building everything feels as modern as you would want it to, for example my bathroom has a great low profile multi shower with glass doors, Just because the building retains some character and is tastefully decorated doesn’t mean missing out on the mod-cons we expect today. The Wi-Fi was fast enough to watch TV on a decent sized screen. The breakfast is excellent with cooked and continental both provided. I was intrigued the first night as they were setting up a charcoal fire pit for dinner service. Tables were highly booked but they found a table and I had a great dinner. The bar at the front is a pleasant location to wait for others or just watch the world go by. The bar and restaurant prices are the same as the other bars and restaurants around the corner. So with a great location, super building and excellent staff I would definitely book again. If you happen to be travelling by motorcycle, there is free safe parking 1 min walk.

Very centrally located but absolutely quiet. The staff are delightful and the British receptionist leads a lovely team. The rooms have everything including black out curtains. The lovely outside space is covered with wisteria. We had a delightful dinner sitting beneath it on a warm evening, plateau de fruits de mer and veal tartare. The garlic aioli was home made and excellent. The waitresses dressed in denim jeans,house polo shirts and white trainers were very well trained and attentive.We followed dinner with a stroll down to a beautiful central circle for coffee and a cognac. Breakfast was a delight with an orange squeezer for fussy ones and a chilled carafe of juice for everyone with plenty of choice. We will certainly go back.

Old Hotel in the centre of Cognac with places to shop & eat within walking distance. Please note it has 3*’s now. It has a lovely informal atmosphere & l think that’s down to the staff who are very welcoming & friendly. It has modern rooms which were very clean. Very comfortable bed & pillows. Separate loo, good shower, over head & hand held. Air con, kettle etc. Lift for those who need it. Two slightly disappointing things tea - herbal & coffee - Nescafé sachets- in rooms. At breakfast only tiny Pain au chocolat, croissants etc which didn’t taste very fresh & some mornings the fresh coffee looked like it had been stewed & didn’t taste very nice. There was plenty of choice eggs; bacon,‘sausages’, cold meats, cheeses, fruit, yogurts, breads, jams etc. l would certainly recommend it if anyone asked.

I am not sure why this hotel is graded only as 2 stars. Certainly our room was upgraded on arrival but the hotel is much better than some 3 stars in which we have stayed. The facade is old and beautiful and the interior has been remodelled to a high standard. All the staff were excellent, especially the waiter who worked in the breakfast room this morning (25th) and whoever is responsible for cleaning the rooms. Our room was spotless. A very comfortable bed. My only suggestion would be to improve what was a good breakfast, for example a selection of cheeses, a greater selection of fresh fruit and more plates and cutlery to hand. Finally the hotel is well situated in a pedestrian street with a lovely square nearby. We enjoyed our stay.