This was the worst experience we have ever had. After traveling 14 hours, we arrived at our confirmed and paid-for hotel around 9 PM, to discover that there were no lights on, and no reception, just one night Security person. After approaching the Security person, he said that everyone went home. He called the Manager, who sent a restaurant waiter to help us. It turns out that our room was given away,,, to an escort. The manager never came to help, never called us to discuss, never apologized, never reconciled in any way. The poor waiter was left to figure out what to do. We demanded that the person in our room be told to leave and that the room be cleaned. Eventually, the waiter told "Brenda" she had to leave. Brenda was obviously a known frequenter of this facility. She stormed off into the night. A cleaning person eventually showed up to clean the room. We got our room at 11:30 pm. Warning. Do not book this place. And do not pay in advance.