STEVE M
October 11, 2024
Once checked in and sent and directions to my room I was given the wrong elevator to take the other elevator I needed to take was red and not purple it’s like 100 yards from each other then when I got to the floor that I needed directions gave me the wrong way and I walked another 50 yards to find out my room was 100 yards the other way. Rooms have no refrigerator no safe and no complementary water. The food at the Mexican restaurant there was lousy and expensive. Do not order strawberry daiquiri‘s because all they are is 711 slushy. Took almost 35 minutes before someone was able to direct me to my room. The icemaker did not work near my room so I had to walk all the way to the other side of the building in order to get ice.. Asked the front desk if they were able to bring ice up to the room they said they wouldn’t be able to but they would bring it a complementary refrigerator so I can store my food in. That was around 6 o’clock in the evening they never showed up. Stay there just to see the Tropicana being imploded the only thing that was good about staying at the Luxor! We need to implode the Luxor that place is a dump. There was hardly anybody in the ****** also. Hotel should be demolished