Guest User
August 22, 2024
Shameful. That's all I can say. I arrived two days ago. I had booked a standard room like the ones listed when you look at their information, with a beach view and very nice looking room. As soon as you enter, before seeing the room, you have to pay. The result is a room in the basement, next to the laundry room and the cafeteria (in the morning, the lady who runs it talks to the whole hotel, not to mention the noise). When you enter the room, you realize that the only window is between the basement and the ground, with some flower pots in front of it, what's called a hole. When you go to reception and complain, they tell you it's the one they assigned you. I would understand if they had it as a courtesy room, but for stays, it's shameful, especially when I paid €194 for two nights, room only. The family who runs it is very unfriendly.
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