Holiday Inn Express Atlanta-Kennesaw

My husband was at Kennestone Hospital and the Holliday Express was the only hotel close to the hospital with a vacancy. I was very content with the room, the complimentary breakfast and the easy parking.

I managed to stay one evening out of two. The second evening I went to the hotel I usually stay at. It was worth losing $. This place isn't happening.

Hotel was great, but the breakfast was like most hotels and easly a skip. They do allow motorcycles to be parked in the entryway for better support and cover.

Asked for a pillow since we were utilizing the pull out couch and was told they do not give out pillows. Breakfast was a let down. Pancake machine broken, oj watered down, all sausage had the hardest skin, both types of omelets tasted terrible, etc etc. Not our greatest experience with Holiday Inn.

The staff was friendly, but the property was poorly maintained. The light switch for the bathroom was not properly located or mounted and the as so close to the shower, it wasn’t safe

Property was older but nicely done. One elevator didn’t work. Some of the stuff in the gym didn’t work. Housekeeping was good. Snack room was well done and reasonable for a hotel.

The man and the lady at the front desk tried to tell me they were $30 more per night than what I paid. Refused then told me they were completely booked only to have another reservation online. Then he places us in the corner room by the stairs. We couldn’t sleep at all from the stairs and the loud closing of the door. We saw 4 baby roaches in our bathroom and the shower would not get hot at all and tub wouldn’t plug. Terrible to be such a pretty hotel

This hotel is an absolute embarrassment to IHG & Holiday Inn in general. There were little roaches in my room. Originally, the staff was kind enough to put us in a new room. However instead of checking the room they just stuck someone else in there BEFORE having pest control come. Upon trying to find a lost item from the “bug room” we were told we could leave or have the cops called if we contacted the new occupants of the “bug room” because it’s “against hotel policy to interact with other guests”. This location has refused to acknowledge concerns & complaints from other guests during our stay as well. We were all shocked & disappointed. One elevator was out of service while the other one’s rear door opened to the basement/laundry while the main door closes you in. This is extremely dangerous & just creepy overall. After being threatened with law enforcement, for what I’m assuming was the staff’s way of stopping us from telling the new room occupants about the bugs, we did not feel comfortable staying at this hotel. So just a word to the wise…if you’re planning to stay at this hotel, reconsider. It’s not worth the headache. If you do decide to stay make sure you bring your camera. They expect you to stay & have a photo shoot with the bugs as they crawl across the wall & ceiling. I, of course, gathered my things as quickly as possible & headed to the lobby. I guess instead of checking for bugs they just made the bed & put another guest in the room. Disgusting & deplorable.

Someone had a key to our room and tried to come in as we were going to sleep. Thankfully the door lock caught and they weren’t able to get in. The front desk just blew it off like it was no big deal!