Golden Tulip Ana Dome Cluj Reviews

Response from Property: Dear shabtaib, Thank you for your 5-star review! We are thrilled to hear that you had a great time during your vacation with us. We are glad that you appreciated our kind and efficient reception staff, our spacious and comfortable rooms, and our delicious breakfast buffet. We also appreciate your feedback on our restaurant, which offers a wide variety of dishes at reasonable prices. We are pleased to hear that you took advantage of our free parking. We hope to see you again at soon! Sincerely, Lucaciu Timea Marketing Specialist Golden Tulip Ana Dome

Response from Property: Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We appreciate your valuable input, as it helps us improve our services and enhance the guest experience. We apologize for the inconvenience you experienced with the air conditioning in your room. Our maintenance team will investigate this issue to ensure that all rooms are maintained at a comfortable temperature in the future. Additionally, we will address the concern about the safe in the room not being properly secured. We understand that having a coffee maker in the room is important to many of our guests, and we will certainly consider this for future improvements. We aim to provide amenities that enhance your stay. We are pleased to hear that you found our staff at the front desk, bar and restaurant to be very nice. Our team takes pride in offering excellent customer service, and your kind words are greatly appreciated. We are continuously working to maintain and improve our standards to ensure a consistent and exceptional experience for our guests. We are committed to providing a better-than-average experience and would love the opportunity to exceed your expectations on your next visit. We look forward to welcome you back and providing you with an exceptional stay. Sincerely yours, Lucaciu Timea Marketing Specialist Golden Tulip Ana Dome

Response from Property: Dear Andrei Petrescu, Thank you so much for taking the time to share your wonderful feedback with us! We are delighted to hear that our hotel has become your favorite place to stay in Cluj-Napoca. We understand your point about the location being a bit farther from the center, but we're thrilled to know that our services and overall experience make up for it. We strive to provide a top-notch dining experience, and it's great to hear that you enjoyed our cuisine and found our staff to be professional and friendly. Your continued support as a guest is the best compliment we could receive. We look forward to welcoming you back for your next visit, and we'll do our best to make it even more memorable. Best regards, Lucaciu Timea Marketing Specialist Golden Tulip Ana Dome

Response from Property: Dear Guest, We are delighted to receive your exceptional feedback about your stay at the Golden Tulip Ana Dome Hotel. Thank you so much for taking the time to share your thoughts with us. It is always a pleasure to hear that our guests are satisfied with their stay, and we are thrilled that you enjoyed every aspect of our hotel. We are glad to hear that you appreciated the convenient location and the exquisite attention to detail that we put into designing and furnishing our hotel. We are thrilled to hear that you found our staff to be attentive, courteous, and professional. We take great pride in providing exceptional service, and it's always gratifying to hear when we succeed in our efforts. We hope to have the pleasure of welcoming you back soon. Warm regards, Lucaciu Timea Marketing Specialist

Response from Property: Dear Florin, We are delighted to hear about your positive experience at our hotel! It's wonderful to know that our team's welcoming and helpful attitude left a lasting impression on you. We genuinely strive to create an atmosphere where guests' needs are met with a smile, and it's truly rewarding to hear that we succeeded. We're thrilled that you enjoyed the breakfast selection we offer. We believe that a good day start is essential, and we're glad that our variety of options met your expectations. Your feedback about the rooms is greatly appreciated, and we're continuously working to ensure that our accommodations are comfortable and enjoyable for all our guests. Regarding the internet, we always working on improving our connectivity to provide a smoother online experience. It's fantastic to hear that the quality of sleep you experienced was good. Your suggestion for offering different pillow options is noted, and we'll certainly consider this to enhance our guests' comfort. Our hotel is located in a quiet neighborhood, providing a more peaceful environment for our guests. Only 10 minutes away from the city center by car. Thank you for taking the time to share your experience with us. We truly value your feedback, and it was a pleasure hosting you during your time in Cluj. We hope to have the opportunity to welcome you back in the future and continue to provide you with an enjoyable and comfortable stay. Best regards, Lucaciu Timea Marketing Specialist Golden Tulip Ana Dome

Response from Property: Dear Guest, Thank you for your amazing feedback and for choosing to stay with us. We are very glad that we create a wonderful experience and very happy that you enjoyed your time at Golden Tulip Ana Dome Hotel. We all do our best to achieve our guests’ highest satisfaction as we are all passionate about our job and we love what we do. We look forward to welcome you back soon, and wish you safe travels in the meantime. Best regards, Lucaciu Timea Marketing Specialist

Response from Property: Dear Guest, Thank you for taking the time to review your stay with us. We are delighted to read that you appreciated the spacious rooms and varied breakfast we offer. In regards to your feedback about the kettle, we apologize for any inconvenience caused during your stay. Our hotel provides a variety of room types, and while some of these rooms are equipped with kettles, others are not, based on room type and size. We understand that these amenities can add comfort to your stay, and we're sorry if this caused any inconvenience. Feel free to communicate your preferences to us when you book your room, so we can do our best to accommodate your requests, subject to availability. Thank you once again for your feedback. It provides us with an opportunity to improve and meet expectations more accurately. We hope to welcome you back to our hotel in the near future. Best regards, Lucaciu Timea Marketing Specialist