Grand Hotel Italia
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1 room, 2 adults, 0 children
All properties in Cluj-Napoca

Grand Hotel Italia

No.4 of Premium Hotels in Cluj-Napoca
Str. Vasile Conta 2, Cluj-Napoca, Cluj 400478, Romania
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hotel overview picture
Last booked 4 hrs ago
Highlights
Varied breakfast
Free parking
Lots to do
Pets welcome
Amenities
Outdoor swimming pool
Sauna
Spa
Massage Room
Fitness Room
Public parkingFree
Airport pick-up
Car Rental
All amenities
Property Description
When you stay at Grand Hotel Italia in Cluj-Napoca, you'll be near the airport, within a 5-minute drive of National Theatre and Palace of Justice. This luxury hotel is 1.6 mi (2.5 km) from Tailors' Bastion and 1.7 mi (2.7 km) from Botanical Garden.
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8.9/10
Very Good
Cleanliness8.9
Amenities8.9
Location8.9
Service8.9
All 57 reviews
Surroundings
Airport: Cluj International Airport
(10.6 km)
Landmarks: Marc Tennis
(<100m)
Landmarks: Biserica Ortodoxă „Sfântul Mare Mucenic Mina”
(190m)
Landmarks: Gymotion Studio
(270m)
Landmarks: Enduro Nuts Tours
(430m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Deluxe Single Room
5

Deluxe Single Room

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Room Details
Check Availability
Deluxe Double Room
9

Deluxe Double Room

2 Single bed or 1 King bed
Non-smoking
Air conditioning
Minibar
Tea bags
Towels
Room Details
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Classic Single Room
5

Classic Single Room

1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
Room Details
Check Availability
Junior Room, 1 King Bed, City View
4

Junior Room, 1 King Bed, City View

1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
City view
Room Details
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Classic Room
10

Classic Room

1 King bed or 2 Single bed
Has window
Non-smoking
Air conditioning
Minibar
Towels
Private toilet
Room Details
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Guest Reviews

8.9/10
Very Good
57 reviews
Verified Reviews
  • Cleanliness8.9
  • Amenities8.9
  • Location8.9
  • Service8.9
Average for similar properties in Cluj-Napoca
Most Mentioned
AI Summary
The accommodation features a superb location with a stunning view, spacious and clean rooms, and excellent service. Guests also enjoyed the large heated outdoor pool and varied, high-quality breakfast.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 15, 2024
這在當地算很不錯的酒店了,房間很大,早餐不錯,很滿意
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 14, 2024
-they say over the phone you get a discount only to get there and see that the “discounted” price is the normal one listed in the lobby; - they don’t keep the rooms heated at a minimum (winter time); once you get in for the first time prepare to wait 3-4 hours to raise the temperature from around 16-17 degrees Celsius. - the heater makes a whole lot of noise; you can’t sleep with it on; - not all lightbulbs work in the room; - not even a single pack of tissues present in the room; - the biggest drawback -> they host parties downstairs; the music and the bass can be heared in the room 2 stories up; really bad after an exhausting day; it is loud!! - indoor pool, spa, jacuzzi, sauna and stuff - unless there’s a kids party being thrown from outside the hotel; then, bad luck, either you try to survive a kids havoc or just skip the pool area. - there is no place to hang your towel in the bathroom after you wash your hands; you improvise. - once you use the card to enter the room a loud buzz is heard; makes it impossible to enter the room without disturbing your sleeping SO. + good continental breakfast but served in a big lifeless area used for parties.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 11, 2024
Not quite 5 stars, I stayed here for 2 nights for a wedding, I received a classic room and I can say that this room does not pretend to be 5 stars at all. It is a gigantic hotel and due to the reduced staff it is not possible to maintain this hotel, more emphasis could be placed on external and internal cleanliness, and clearly there is a need for much better professionally trained people. During the weekend when I was there, there were 3 different events and it was a general chaos. Heavy service both at the bar and at the restaurant, instead, tasty food and drinks. The pool area is very noisy, you can't relax. Those who leave the pool enter through the same place as other people regardless of whether it is a wedding or meetings and it is not professional at all, I return to the idea that it is a management problem. I prefer something smaller, more intimate and better organized, I will not come back here.
G‍i‍z‍e‍l‍l‍a
September 29, 2024
We are coming to this hotel every year for our vacation. Great place, rooms are nice , spacious and clean. Breakfast amazing, delicious large area to accommodate everyone. Staff is professional and kind. Plus the have a pool area . Thank you for everything. I will recommend this hotel to all my friends
T‍r‍a‍v‍i‍s
September 22, 2024
3 star hotel.. AC didn’t work in Sept, their central system is either set for heat or cold, but not having the option for both.. there was zero warning and we had to find out the hard way tossing and turning thinking the AC was running when it was in fact the heater, finally calling Hotel technician at 4 AM to tell us and although the Display showed the AC was working when it wasn’t. Also note the hotel is old and a bit rundown, the floor was a little dirty as well. No espresso or Nescafé machine, only packaged Insta coffee and hot water. Food in the restaurant was average. Very disappointing overall.
r‍a‍d‍u
September 9, 2024
10 years ago it was a great property, a real jewel. Now the lack of investment it shows up in a big way. We spent 3 nights at the hotel. During the last night they hosted 4 weddings, at the same time in 4 different areas. Apparently the management is trying to make a quick $, regardless of screwing up the customers that already paid for nightly accommodation. Exceptional breakfast and very accommodating staff, doing their best to make your stay as enjoyable as possible.
j‍e‍z‍z‍a‍g‍l‍o
August 27, 2024
Low because of one thing only. Pool loudest music ever. Heavy beat. No way to relax. Can’t read. When asked to turn down hotel staff said what you do want Chopin? Mozart? No I want to be able to think. Any music will do but not overly loud. Like a jumbo jet. And I don’t want staff to be rude either. Also they close pool if there is cloud. They say they don’t but there are no towels and shutters are down
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 26, 2024
So far very low because of one thing only. Pool loudest music ever. Heavy beat. No way to relax. Can’t read. When asked to turn down hotel staff said what you do want Chopin? Mozart? No I want to be able to think. Any music will do but not overly loud. Like a jumbo jet. And I don’t want staff to be rude either

Services & Amenities

Outdoor swimming pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Cleaning Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Children 17 years old and under
€14.87 (approx. NZD 28.86) per person
Adult
Buffet:€14.87 (approx. NZD 28.86) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: Contact the property for details

Service Animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Number of Rooms: 184
When you stay at Grand Hotel Italia in Cluj-Napoca, you'll be near the airport, within a 5-minute drive of National Theatre and Palace of Justice. This luxury hotel is 1.6 mi (2.5 km) from Tailors' Bastion and 1.7 mi (2.7 km) from Botanical Garden.

Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including an outdoor pool, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, wedding services, and a ballroom.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Make yourself at home in one of the 187 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature bidets and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Frequently Asked Questions

What are the check-in and check-out times at Grand Hotel Italia?

The check-in time at Grand Hotel Italia is 14:00 and the check-out time is 12:00.

Does Grand Hotel Italia have a swimming pool?

Yes, Grand Hotel Italia has a pool.

Are pets allowed at Grand Hotel Italia?

Yes, Grand Hotel Italia is a pet-friendly hotel, but it is best to call ahead to confirm.

How much does it cost to stay at Grand Hotel Italia?

Prices at Grand Hotel Italia are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Grand Hotel Italia?

Cluj International Airport is the closest airport to Grand Hotel Italia, and it is about 20 mins from hotel by car (10.6 km).

What is the cancellation policy for Grand Hotel Italia?

The cancellation policy for Grand Hotel Italia varies depending on the type of room and booking conditions.

About This Property

Nearest AirportCluj International Airport
Distance to Airport10.55KM
Average Price FromNZD281
Hotel Star Rating5