The Rivers Edge Executive Suites

If there would be rating system that would allow me to rate the hotel with negative stars, I would strongly consider giving this Hotel the worst rating possible. We visited our son in Tiffin for his graduation and booked the Executive Suite for 3 nights, upon arrival the room looked vintage and cozy, but after coming back from dinner we found that only the preliminary visible spots in the room were cleaned. Dirty carpets, dust behind every counter and dresser, bugs and caterpillars in the corners were only the beginning. The ceiling fan was covered in dust and we were scared to turn it on and spreading the dust all over the room. Every window was sealed shut with plastic, which not only acts as a fire hazard but also didn’t allow us to get some fresh air in our room. The bathtub was poorly cleaned, still had bugs in it and looked horrendous. We booked another Hotel that same night and checked out the next morning. Upon confrontation about the lacking cleanness of the room, the host got very defensive and tried to explain that the bugs were unavoidable, due to the Hotels close proximity to the river it would be impossible to keep bugs out of living spaces. However, our son lived on the other side of the river for over a year and had never had any signs of bugs or similar animals in his apar**ent. The owner further got aggressively defensive, stating that he declined multiple “offers” on the place due to our booking, and that refunds would not be made, unless E-Bookers agreed to it. Overall, this was a very bad experience and we strongly suggest anyone who plans on staying in Tiffin to avoid this Hotel at all costs.