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Hampton Inn Clinton

Hampton Inn Clinton

4.2/545 Reviews
Was recently passing through TX on a trip and stayed the night at this HI. It didn't start well as I entered the room and after a few minutes heard fairly loud music (at 1:00 AM). Turns out it is the outside drive up music that Hampton Inn greets you with. I called down to ask if it could be turned down and the front desk said they did not have control over that. (Hard to believe) She offered to give us another room. We had booked a double room and so walked into the new room and it was a single bed. I called down again and she offered to give us two rooms. I accepted. Woke up, got in the shower. Shower head was dysfunctional. The water barely came out. Wasn't a real shower. Next I went downstairs for breakfast. Bad! The fresh fruit appeared spoiled, there was NO hot food (for at least 20-30 minutes), and so I had some OK oatmeal. Seeing as the rate that night was $168 ($155 for Hilton Honors Members), I thought that was high. I called the front desk from the road later to share my experience and this was their response: 1- The music didn't seem to bother the other guests 2- They gave me 2 rooms for the price of one. Not true. They had to because the room I paid for was not usable. 3- Regarding the shower the manager said sometimes in the mornings when everyone is showering the water pressure is low. Or it could have been calcium deposits in the pipe which the maids can't control. At this point I could tell I was getting nowhere as the manager somehow blamed me for poor maintenance and inadequate management. There you go. My experiences with Hampton Inn's are usually excellent. This was an exception. 3-

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