Name: Hotel Residence Europe & Spa
Address: 52 Bd du Général Leclerc, Clichy, 92110, France, 52 Bd du Général Leclerc, Overseas, France
Rating: 4

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Tres bon accueil le personnel super gentil et souriant 
Le jacuzzi super chaud 
La piscine assez froide mais bonne
Le petit dej rien a dire super bon

Very warm welcome, super kind and smiling staff
The super hot jacuzzi
The swimming pool quite cold but good
The breakfast, nothing to say, super good

Pour un 3 étoiles c est vraiment limite…
Ascenseur en panne chambre au 3 eme étage 
Une chambre extrêmement petite je pense pas plus de 9 m2
Miroir cassé 
Impossibilité de faire pipi correctement sur le toilette car le mur est trop près on est obligé de se mettre sur le côté et je précise que je suis petite donc imaginez mon mari !
Extrêmement bruyant réveillé à 7 h du matin même avec mes bouchons d oreilles … 
A 10 h la dame de ménage qui frappe à la porte
Nous avons eu le sentiment qu il fallait vite qu on parte …
Trace de brûlure de cigarette sur le plan de travail pour une chambre non fumeur …
bref je n y retournerai pas 
Cependant je dois souligner que le personnel était accueillant et la chambre était propre

For a 3 star it’s really limited…
Elevator broken room on 3rd floor
An extremely small room I think no more than 9 m2
Broken mirror
Impossible to pee properly on the toilet because the wall is too close we have to stand on the side and I point out that I am small so imagine my husband!
Extremely loud woken up at 7am even with my earplugs...
At 10 a.m. the cleaning lady knocks on the door
We had the feeling that we had to leave quickly...
Trace of cigarette burn on the work surface for a non-smoking room…
In short, I won't go back
However I must point out that the staff were welcoming and the room was clean

Hôtel très agréable, propre avec de très belles chambres, personnel accueillant disponible et très serviable. Je recommande. Le petit déjeuner correcte. 
Métro à 700 m soit 12 min à pied.

Very nice hotel, clean with very nice rooms, friendly staff available and very helpful. I recommend. The correct breakfast.
Metro at 700 m or 12 min on foot.

Sauna

Restaurant

24-hour front desk

Luggage storage

Swimming Pools

Wi-Fi

Smoking area

Breakfast

Non-smoking room

All Languages

Chinese

French

Dutch

All Room Types

Classic Room

Europe Comfort Room 1 Double bed

Comfort Double or Twin Room-Access to Swimming Pool/Fitness Included

This is the worst hotel I have ever been which is very sad because it has potential to be good.   Eventhough the wellness area was basically empty, it was not really enjoyable because the jacuzzi is not powerful enough for it size and the button is half-broken (literally half of it is missing), the pool is cold. There is a stupid requirement to pass by reception before going to the pool instead of taking the elevator already changed in a bathing suit and a bath robe like in other hotels.  Internet is slow (for some reason, especially during the night).  The room was too hot for me but the air conditioning does not work properly and smells really weird. Opening of the window does not help because the street is noisy.  The staff members seem cold (except for bald man in glasses who was helpful), the lady seemingly did not like repeating French words for foreigners and at the same time spoke too quietly.  The hotel has some weird rules about booking massages only by email (without answering about available time slots by phone or by said email) and reservation of spa area some hours before but not the evening before (?!).   The elevator was broken for a day.   There were no complimentary toiletries or bath robes in the room, the slippers (which would have been nice for the pool) are 12 euros.

We had a lovely stay at this hotel, it was quiet, clean and comfortable. The staff are amazing, every one of them spoke good English and were always happy to help! On arrival we had a tour to show us where breakfast was, the bar, the lounge / chill room and the pool and spa facilities. The facilities were great and very relaxing after a busy day sightseeing. Good location, only 10 mins walk from both saint ouen metro station and Marie de clichy.

Excellent hotel with extremely friendly staff. Couldn’t do enough to help you!  Didn’t get to use the spa due to being too busy in Paris. Hotel is just a 5min walk from Saint Ouen station which is on metro 14 and RER C. Very easy to access anywhere. Fantastic stay made all the better by the fantastic staff.

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Discover 106 reviews of Hotel Residence Europe & Spa, rated 4 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Hotel Residence Europe & Spa Reviews: 106 Verified Reviews Latest 2024 | Trip.com

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Hotel Residence Europe & Spa Reviews

Hotel Residence Europe & Spa

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