Best Hotels near The Word Church Downtown, Cleveland

The hotel is a building with a bit of history, the corridors and rooms are quite large. There is a complimentary breakfast and dinner, and there are a few glasses of alcoholic drinks in each room, free popcorn. There is a parking fee of 28 US dollars per day at the entrance of the hotel. There are many other parking garages around the hotel, usually about 10 US dollars a day. Overall very good

The location is very good, close to the city center**. The house looks old, but the facilities are clean and well-equipped, and the staff are very professional. Very quiet and praised. TV is also very good

Hotel location is very good, the room is very clean. From Detroit to Niagara Falls, stop by. The small city is very European, and the nearby shopping and dining is very convenient. We found a Japanese restaurant nearby, only a four minute drive away.

We stayed in the Club Floor, and really enjoyed the amenities and food. Anntoinette in the club floor lounge, was very kind, helpful, respectful and makes your breakfast time a real delight! Front desk staff is wonderful as well. Overall the hotel was very good, very convenient for those of us who come as patients at the Cleveland Clinic. I will come back to this hotel on my next visit to see my doctors! Thank you!

The hotel has a welcoming staff with spacious common spaces and rooms. The Orbit stays true to its name, playing on the theme, with colors, wall coverings, and appointments reminiscent of the early 60's when there were 7 astronauts, a Mercury program, and a new organization called NASA. It sits in the shadow of the NASA Glenn Research Center and across the street from the Cleveland Hopkins International Airport. The room had a mini-fridge, microwave, K-cup coffee maker, and a nice big bathroom. The breakfast bar was well appointed with something for everyone to include an automatic pancake maker straight out of the Jetson's! I will be back.

Very clean, the room is large, the kitchen is fully furnished

I have been staying here for months, and this is hands down the WORST hotel chain in North America; honestly, I would expect better service at a Motel 6. If you are heading into town, I would recommend The Crown Plaza; it’s cheaper and much nicer; the amenities are 1000X nicer, they have hot food, and the staff is not RUDE, LAZY, or STUPID; heck you can go down the road five minutes and stay at The Best Western Plus for $50 a night and have much better amenities and a well-trained staff. It really shows what larger chains offers when it comes to Human Resources and Training Programs, and their parent company is heading into bankruptcy; hence why their prices are too high. I have several hundred hotels stays under my belt, and a hotel lobby should be welcoming and inviting, this one looks like a large storage closet/abandoned building/war bunker. They have stacked up furniture everywhere, garbage/empty boxes all over the place, and 10+ signs saying no guest access. Then when you get into the staff, it gets WORSE, much WORSE. Carla, The President/CEO of Sonesta Hotels (in her mind), has absolutely no business being in Guest Services, and you have to deal with her STUPIDITY, RUDENESS, and LAZINESS 80% of the mornings here; and talk about getting your day off to a HORRIBLE start; and it’s a race situation since I am white. If you need to get anything complete and she is working, your best bet is to wait till she leaves for the day or find a work around. She will literally talk in circles and confuse you, just so she can avoid doing any type of labor (she actually steals your intelligence and drive), she gets ANGRY when she has to get off her chair; grant it, she is normally sleeping in that chair, hiding behind a sign; hence why I was order not to use the dinning-room/war bunker entrance for coffee, and instead have to walk all the way around the building in the cold (she can’t hear me come in when I use the dining room entrance). I had an employee STEAL a package delivery, and then I got stuck working with the WORSE management team in the world. I was accused 6 different times of running a scam for $48; Please, I make 5x that in the amount of time it took to correct the PETTY THEFT. Santo demanded proof the package was delivered, which I supplied immediately, then 3 messages at the Front Desk and 1 phone call later zero response, I finally called corporate, sure enough, Santo calls the next morning ANGRY because I call corporate. When I first got here two months ago, I stayed right next to the noisy highway that pours pollution out, can’t be healthy, so I moved to the other side of the property, when I checked in the first time, I was given one key, on the second one, I was given two keys by Elissa. With the known THEFT problem here, I was straightening up for the 3rd time, since housekeeping was a no-show/no-call for two appointments earlier that week, and realized, I better grab that second room key before housekeeping STEALS it, low

Not a bad place to stay, just feel I could have gotten more at another place for a better price. I selected double tree for the name, but wasn't overly impressed with anything they did compared to other places at less cost. Not holding this against them either, but we got an early wake up on our last night due to a fire alarm that went off in the middle of the night.

This is a peculiar hotel. I have experienced the most special one in the Hyatt Hotel. After arriving at night, I entered a shopping mall after closing the store, which is a bit dreamy. I am very impressed and the location is very good.