The Westin Cleveland Downtown
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Cleveland
The Westin Cleveland Downtown
Health Protected
#2 of Scenic Hotels in Cleveland
777 St Clair Ave NE, Cleveland, Ohio 44114, United States
Show on Map
Expect more at The Westin Cleveland Downtown. Our art-focused hotel is adjacent to the Huntington Convention Center and is near the Cleveland Public Auditorium. We're also within walking distance of local sports stadiums, concert venues and entertainment offerings like the Rock and Roll Hall of Fame and the House of Blues. Host meetings, events and weddings in Cleveland, OH, in our hotel venues, which comprise more than 20,000 square feet of space. Make use of premium AV services from PSAV and our kosher catering menu options. Transcend the rigors of travel in a pet-friendly hotel room or suite with a Westin Heavenly® Bed and floor-to-ceiling windows that feature uninterrupted views of Lake Erie or the downtown skyline. Access our 24-hour WestinWORKOUT® Fitness Studio during your stay at our hotel, which also offers valet parking for a fee and an on-site steakhouse in Cleveland, Ohio. Discover a place where you don’t just get up, but you rise.Show More
We Price Match
4/5Very Good·Cleanliness: 4.0
All 101 Reviews
Amenities
Golf CourseSaunaFitness RoomPrivate ParkingBarBowling AlleyRestaurantCaféMeeting RoomLuggage Storage
All Amenities
Surroundings
Airport: Cleveland Burke Lakefront Airport
(1.3 km)
Airport: Cleveland Hopkins International Airport
(23.3 km)
Train: Cleveland Lakefront Station
(980m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
4
Junior Suite with City View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Private Toilet
Check Availability
4
Two Queen Room with Lake View
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Connecting Room
LCD TV
Check Availability
10
Two Queen Room
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Private Toilet
Check Availability
3
Corner Two Queen Room
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
24-Hour Hot Water
In-room Wi-Fi
Stair-Free Property Entrance
Check Availability
Penthouse King Suite With Sofa Bed
1 King bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
24-Hour Hot Water
In-room Wi-Fi
Check Availability
4
King Room with Lake View
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Connecting Room
LCD TV
Check Availability
5
Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)
1 King bed
Free Wi-Fi
Non-smoking
Bedding: Duvet
Shower Railings
Bedding: Blanket Or Quilt
Closed Captioning for TV
Check Availability
8
Standard King Room
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Private Toilet
Check Availability
6
Larger King Suite with Sofa bed and City view
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Private Toilet
Check Availability
Hide Room Types
Guest Reviews(101)
4/5
Very Good
Verified Reviews- Cleanliness4
- Amenities4
- Location4
- Service4
Guest User
March 21, 2024
The room is quite large and you can see Lake Erie outside the window. The sound insulation effect is not very good. You can hear the comings and goings of surrounding residents and their voices clearly at night. The hotel's food and beverages are average.
Original TextTranslation provided by Google
Lisa
March 12, 2024
Our stay was great! The rooms were modern and spacious. Service was top rated from checkout to checkin. Highly recommend if you want to be close enough to walk and explore the downtown area
Verified traveler
March 11, 2024
Service at desk was okay by the second person who helped, but the first blond heavy one had an attitude and was awkward and uncomfortable, made me feel bad about not having more money for a credit card failure after room had already been paid for. Very weird person. Also bed pillows were very uncomfortable plastic-like. Went to take a shower the next day and there was no soap in the shower dispenser after I started taking a shower… infuriating. This is supposed to be a 4-star hotel, not even close. Very disappointed.
Kevin
March 10, 2024
I liked the complementary breakfast and the friendly and helpful attitude of the guy in the breakfast restaurant!
Vince
March 5, 2024
The hotel accomodations were top of the line. The desk staff, the valet staff, and the restaurant staff were all welcoming and helpful
GLENN
March 4, 2024
Pretty shabby for a Westin, and not comparable to other Westins I've stayed in both in the US and overseas. Went to buy water in the gift shop and they said they didn't have anymore, never mind any free ones in the room. Not even a "I'm sorry' from the desk staff. No one on the staff smiled. Everyone looked pretty unhappy. Dirty pillow case, no toiletries except stuff in the shower, no hair dryer in the room, no robe, no slippers. Breakfast room service was served in a brown paper bag, not on a tray. Room service charges $5 extra for delivery. Isn't the point of room service that it is delivered?! AC/heat in the room was a challenge to operate and get to any kind of comfortable level. Set it on 69 cool and it took all night to actually get below 71. The whole place is in desperate need of a remodeling and training for the staff -- and apparently, restocking of bottled water and silverware!
Chris
March 3, 2024
Staff was friendly and the room was well maintained and comfortable. Parking was a bit over priced, other than that a good place to stay.
Steven
February 29, 2024
I booked a room for two with a King sized bed, but when we checked in, they said they did not have a room like that available. They offerred free parking, let me park inside their structure, but I could $45.00 to open the gate! I want a refund!
Jaiuan
February 29, 2024
It was amazing! Except for the valet and parking situation. we had parked the car not fully understanding the valet portion, but never received a ticket. We had spoken to a valet about it and he printed us out a ticket that was supposedly good for 2 nights. Next time we tried to leave, it never worked. Same thing over and over again. We tried speaking with the other valets (as the original was not there) and they gave us a lottttt of attitude and told us to just figure it out. We had to keep bothering them to let us in and out since the ticket still never worked. We ended up paying the original $75 for the 2 nights then an extra $35 for our second night because no valet would let us in. Other than parking, this hotel was fantastic.
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 11 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Full English/Irish
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Show More
Health Protected
Clean
- 4/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Opened: 1973
- Renovated: 2014
- Number of Rooms: 383
Expect more at The Westin Cleveland Downtown. Our art-focused hotel is adjacent to the Huntington Convention Center and is near the Cleveland Public Auditorium. We're also within walking distance of local sports stadiums, concert venues and entertainment offerings like the Rock and Roll Hall of Fame and the House of Blues. Host meetings, events and weddings in Cleveland, OH, in our hotel venues, which comprise more than 20,000 square feet of space. Make use of premium AV services from PSAV and our kosher catering menu options. Transcend the rigors of travel in a pet-friendly hotel room or suite with a Westin Heavenly® Bed and floor-to-ceiling windows that feature uninterrupted views of Lake Erie or the downtown skyline. Access our 24-hour WestinWORKOUT® Fitness Studio during your stay at our hotel, which also offers valet parking for a fee and an on-site steakhouse in Cleveland, Ohio. Discover a place where you don’t just get up, but you rise.
Services & Amenities
Most Popular Amenities
Golf Course
Sauna
Fitness Room
Private ParkingAdditional charge
Bar
Bowling Alley
Restaurant
Café
Meeting Room
Luggage Storage
Wake-Up Call
24-Hour Front Desk
Wi-Fi in Public Areas
Fitness Room
Bar
Restaurant
Café
Meeting Room
Restaurant
Restaurant
No additional info available
Show More